Coleman Hayes
Raleigh,NC
Summary
Analytical problem-solver with organized and thorough approach. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Has experience working with teams in retail and customer service, as well as being self employed as a residential appraiser. Dedicated student interested in applying excellent communication and interpersonal skills to a more leadership-oriented role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Residential Appraiser Trainee
Coleman Appraisal Services
Lexington, NC
08.2020 - 09.2022
- Utilized data regarding nearby properties to help determine value on property being appraised.
- Used strong research skills to improve understanding of local areas and properties.
- Considered important factors such as locations, market values and replacement costs when valuing properties.
- Maintained up-to-date understanding of trends in sales prices and construction costs to keep assessments accurate and current.
- Maintained up-to-date knowledge of local market information.
- Appraised property values.
- Documented condition of each building by carefully photographing key features.
- Completed appraisals according to federal and USPAP guidelines.
- Performed in an environment where deadlines were constantly approaching, and meeting those deadlines was key to success.
Barista
Caribou Coffee
Chapel Hill, NC
04.2018 - 04.2020
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Stocked customer service stations with paper products or beverage preparation items.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Described menu items to customers and suggested products based on stated preferences.
- Memorized official and off-menu coffee and tea preparations.
- Collected payments and provided accurate change.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Worked effectively with a diverse team.
Education
Some College (No Degree) - Communication Studies
University of North Carolina At Chapel Hill
Chapel Hill, NC12-2023
High School Diploma -
Lexington Senior High School
Lexington, NC06.2015
Certificate(Ongoing) - Certified Residential Appraiser
McKissock School of Residential Appraising
OnlineSkills
- Research Abilities
- Reliable & Trustworthy
- Customer Service
- Data Management
- Problem Resolution
- Supervision & Leadership
Timeline
Residential Appraiser Trainee
Coleman Appraisal Services
08.2020 - 09.2022
Barista
Caribou Coffee
04.2018 - 04.2020
Some College (No Degree) - Communication Studies
University of North Carolina At Chapel Hill
High School Diploma -
Lexington Senior High School
Certificate(Ongoing) - Certified Residential Appraiser
McKissock School of Residential Appraising
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