Coleman Headrick
Wilmington,North Carolina
Summary
Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Hardworking Entrepreneur skilled in designing and maintaining landscaping work for diverse customers. Well-versed in keeping business operations cost-effective and customer satisfaction high. Effectively used power tools and equipment to maintain healthy plants. History of working alone or with performance-oriented team to complete more than 5-6 weekly jobs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Entrepreneur
3 Brothers Mowing
03.2021 - Current
- Improved overall crew efficiency by implementing streamlined mowing techniques and strategies.
- Enhanced customer satisfaction with thorough attention to detail in all mowing tasks.
- Increased client retention through consistent delivery of high-quality mowing services.
- Maintained safety standards within the crew, resulting in zero workplace incidents during tenure as a member.
- Reduced equipment downtime by performing regular maintenance checks and coordinating repairs when necessary.
- Enhanced lawn appearance by performing precise mowing and trimming tasks.
- Reduced customer complaints by maintaining a consistent schedule for lawn care services.
- Increased client satisfaction, executing customized landscaping requests according to specifications.
- Completed projects on time, effectively managing multiple job sites concurrently with 0 missed appointments.
Front Desk Receptionist
24 Fit
02.2022 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Managed approximately 10-15 incoming calls, emails and faxes per shift from customers.
Education
High School Diploma -
Topsail High School
Hampstead, NC05.2023
Skills
- Office Administration
- Correspondence Drafting
- Call Routing
- Cash Handling
- Chemical Handling
- Team Leadership
- Equipment Maintenance
- Client Relations
- Time Management
- Scheduling Coordination
- Landscaping Knowledge
- Project Estimation
- Motivational Leadership
Accomplishments
I am currently a co-owner of my own mowing business.
Where I currently work I am rated one of the highest employees by the owner of 24 Fit.
Affiliations
- Making Video Games
- Working Out
- Playing Sports
- Gaming
Certification
Adobe Certified Professional in Video Design, Visual Design, and Visual Design using photoshop.
References
References available upon request.
Timeline
Front Desk Receptionist
24 Fit
02.2022 - Current
Entrepreneur
3 Brothers Mowing
03.2021 - Current
High School Diploma -
Topsail High School
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