Summary
Overview
Work History
Education
Skills
watching movies, gaming, playing basketball, spending time with family anf friends,
Timeline
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Coleman Peterson

Summary

Driven by a strong work ethic and a commitment to customer satisfaction, I leveraged skills in lawn mowing and team collaboration to enhance service quality at Grandfather, Lawncare Service. Demonstrated flexibility and adaptability, securing repeat jobs and expanding clientele through positive referrals, significantly contributing to business growth.

Overview

6
6
years of professional experience

Work History

Lawn Mower

Grandfather, Lawncare Service
05.2019 - Current
  • Mowed lawns of residential properties on weekly basis to maintain grass length.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Removed grass clippings and leaves from property using blower.
  • Removed rocks and other items from lawn for mower safety and clean appearance.
  • Adjusted mower height and speed settings to accommodate different types of terrain.
  • Emptied and cleaned grass catcher and mulching bags to discard grass cuttings.
  • Improved lawn health by performing regular mowing, trimming, and edging tasks.
  • Greeted property owners and other individuals on property to maintain friendliness.
  • Edged sidewalks, driveways, and landscape features using line trimmer.
  • Maintained clean workspaces by properly disposing of debris and clippings after each job.
  • Loaded and unloaded mowing equipment at customer locations.
  • Obtained feedback from customers to identify areas of improvement.
  • Trimmed shrubbery and maintained garden beds to keep clean and orderly.
  • Developed and maintained effective working relationships with clients to secure repeat jobs.
  • Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
  • Reduced time spent on each job with efficient use of various mowing equipment.
  • Ensured safety during operations by adhering to proper lifting techniques, tool usage, and protective gear requirements.
  • Adapted quickly to changing weather conditions for uninterrupted service provision throughout the year.
  • Performed routine maintenance on mowing equipment for increased longevity and optimal performance.
  • Communicated effectively with clients to address concerns and provide updates on scheduled services or ongoing projects.
  • Resolved customer complaints diplomatically, maintaining strong relationships while rectifying any issues or concerns.
  • Expanded clientele through positive word-of-mouth referrals from satisfied customers.
  • Developed customized lawn care plans tailored to the specific needs of individual clients'' properties.

Digital Shopper

Family Members
01.2019 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.

Grocery Shopper

Family Friends And Neighbors
01.2019 - Current
  • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
  • Adapted quickly to changing circumstances such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to delivery timelines.
  • Navigated complex customer requests with resourcefulness, leveraging extensive product knowledge to offer suitable alternatives when needed.
  • Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.
  • Demonstrated expert knowledge of store layouts, enabling efficient navigation and product retrieval.

Pet Sitter

Family Friends And Neighbors
04.2018 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.

Mover

Family Friends And Neighbors
02.2018 - Current
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 50+ lbs.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Followed safety protocols to prevent accidents and injuries.
  • Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
  • Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
  • Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.

Volunteer

Green Castle Cemetery
08.2022 - 05.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.

Education

No Degree - High School Student

Paul Lawrence Dunbar High School
Dayton, OH
05.2026

Skills

  • Flexible and Adaptable
  • Strong Work Ethic
  • Heavy Lifting
  • Responsible and Punctual
  • Customer Service
  • Lawn Mowing
  • Hand tools
  • Physically Fit
  • Equipment safety
  • Safe Equipment Operation
  • Team Collaboration
  • Landscape maintenance
  • Customer Satisfaction

watching movies, gaming, playing basketball, spending time with family anf friends,

In my free time, I enjoy a variety of activities that contribute my personal growth and well-being. I enjoy watching movies. Gaming allows me to engage in strategic thinking and problem-solving while unwinding from daily tasks. Playing basketball not only keeps me physically active but also fosters team work and perseverance. Lastly, spending time with my family and friends is a priority, as it strengthens my relationships and nurtures my social skills.

Timeline

Volunteer

Green Castle Cemetery
08.2022 - 05.2023

Lawn Mower

Grandfather, Lawncare Service
05.2019 - Current

Digital Shopper

Family Members
01.2019 - Current

Grocery Shopper

Family Friends And Neighbors
01.2019 - Current

Pet Sitter

Family Friends And Neighbors
04.2018 - Current

Mover

Family Friends And Neighbors
02.2018 - Current

No Degree - High School Student

Paul Lawrence Dunbar High School

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Coleman Peterson