Coleman Reairdon
Portland,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
22
22
years of professional experience
Work History
Material Handler
ACME Construction Supply
09.2019 - Current
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Received and unpacked shipments and new equipment as directed.
- Maintained clean, orderly work environment free of hazards.
Customer Service Associate
Ace Hardware
11.2018 - 09.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
Store Manager
OS Cyclery
06.2016 - 11.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Trained new employees on proper protocols and customer service standards.
Service Manager
Bike N' Hike
06.2001 - 10.2015
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Maintained records of service transactions and customer feedback for future reference.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Negotiated with vendors to secure best prices for parts and supplies.
Education
High School Diploma -
Glencoe High School
Hillsboro, OR06.1992
Skills
- Shipping and Receiving
- Stock Allocation
- Forklift Operation
- Stock Management
- Materials Handling and Transport
- Material Packaging
- Customer Service
- Teamwork and Collaboration
- Load Palletizing
- Equipment monitoring
Timeline
Material Handler
ACME Construction Supply
09.2019 - Current
Customer Service Associate
Ace Hardware
11.2018 - 09.2019
Store Manager
OS Cyclery
06.2016 - 11.2018
Service Manager
Bike N' Hike
06.2001 - 10.2015
High School Diploma -
Glencoe High School
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