Coleman Rock
Chesterfield,VA
Summary
Highly skilled and experienced bartender with a passion for creating exceptional and memorable experiences for customers. Proven expertise in crafting a wide range of cocktails and drinks, ensuring quality and customer satisfaction. Possesses excellent communication and interpersonal skills, creating a welcoming atmosphere for patrons. Strong multitasking abilities, able to handle high-pressure situations with efficiency. Knowledgeable about various spirits, beers, and wines, and committed to staying updated on industry trends. A team player who collaborates effectively with colleagues to deliver top-notch service. Seeking an opportunity to contribute to a dynamic and thriving bar environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Hard Shell
10.2023 - Current
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Bartender and Server
PKs Bar And Grille
09.2021 - 07.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
Capital Ale House
05.2019 - 08.2021
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Education
Bachelor of Science - Food Sciences And Technology
Virginia Tech
Blacksburg, VA05.2023
Skills
- Payment Processing
- Suggestive Selling
- Menu Memorization
- Food Service
- Food Preparation
- Health Codes Compliance
- Food Running
- Beverage Preparation
- Engaging Personality
- Classic Cocktails
- Performance Improvement
- Ordering Procedures
- Handling Difficult Customers
- Responsible Alcohol Service
- New Hire Training
- Sales Expertise
Timeline
Bartender
Hard Shell
10.2023 - Current
Bartender and Server
PKs Bar And Grille
09.2021 - 07.2023
Bartender
Capital Ale House
05.2019 - 08.2021
Bachelor of Science - Food Sciences And Technology
Virginia Tech
Certification
Food Safe Certification
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