Coleman Rogers
PO Box 1155 Napavine,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Community Outreach Worker Senior Homeless Housing
Lewis County Public Health And Social Services
05.2023 - Current
- Connected individuals with available and relevant resources.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Created and implemented community-based programs to improve education or fill specific needs.
- Coordinated with different service providers to meet clients' individual needs.
Retail Wireless Consultant
US Cellular Wireless
10.2016 - 05.2023
- Managed inventory by monitoring product stock, receiving orders and restocking shelves.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used POS system to process sales, returns, online orders.
Education
High School Diploma -
Onalaska High School
Onalaska, WA 09.2008 - 06.2013
Skills
- Troubleshooting technical issues
Product line knowledge
Customer interaction
Sales goal setting
Decision-Making
Timeline
Community Outreach Worker Senior Homeless Housing
Lewis County Public Health And Social Services
05.2023 - Current
Retail Wireless Consultant
US Cellular Wireless
10.2016 - 05.2023
High School Diploma -
Onalaska High School
09.2008 - 06.2013
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