Coleman Wilson
Washington,Utah
Summary
Dynamic professional with a strong foundation in customer service and sales within a fast-paced retail environment, eager to transition into a new field. Proven ability to engage customers effectively and manage transactions with precision, ensuring a seamless shopping experience. Ready to leverage transferable skills in communication and problem-solving to contribute positively in a new role. Committed to delivering exceptional results and fostering positive relationships in any setting.
Overview
3
3
years of professional experience
Work History
Retail Associate
DICKS SPORTING GOODS
05.2023 - 10.2023
- Assisted over 40 customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays to promote sales and ensure compliance with brand standards.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty to the brand.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Used in-store system to locate inventory and place special orders for customers.
Crew Member
Heritage Catering
10.2022 - 10.2023
- Delivered exceptional customer service by efficiently managing orders and ensuring satisfaction.
- Collaborated with team members to streamline food preparation processes, enhancing service speed.
- Maintained cleanliness and organization of workstations, adhering to safety and hygiene standards.
- Adapted quickly to changing demands during peak hours, maintaining high-quality service standards.
Retail Associate
Ross Dress for Less
08.2022 - 10.2022
- Consulted with customers about availability, price and cost of products
- Initiated a positive attitude in my coworkers
- Assumed management responsibilities for supervisor 1 - 2 times per month
Team Leader
Cafe Zupas
05.2021 - 06.2022
- Contributed to the production of the food
- Expanded my knowledge of menus and food service
- Developed a good understanding of customer service
- Spent a lot of time handling money as the cashier
Education
High School Diploma -
Utah Tech University
St. George, Utah06-2023
High School Diploma -
Pine View High School
St. George, Utah06.2023
Skills
- Certified in Microsoft Word, Excel, and Powerpoint
- Financial Literacy certificate
- Customer service
- Teamwork
- Problem-solving
- Cash handling
- Product knowledge
- Time management
- Multitasking and organization
- Attention to detail
Timeline
Retail Associate
DICKS SPORTING GOODS
05.2023 - 10.2023
Crew Member
Heritage Catering
10.2022 - 10.2023
Retail Associate
Ross Dress for Less
08.2022 - 10.2022
Team Leader
Cafe Zupas
05.2021 - 06.2022
High School Diploma -
Utah Tech University
High School Diploma -
Pine View High School
Interests
Reading, Running, Hiking
Awards
High Honor Roll (6th Grade - 12th Grade), JV Cross Country Letters (2019, 2020, 2021), Performance Athlete of the Week - Cross Country (September 6th, 2021), Sadies Royalty (October 2021), Homecoming Royalty (September 2022)
Activities and Leadership Experience
- Vice President of Junior Class Council (2021-2022)
- Student Body Publicity(2022-2023)
- Pine View Cross Country Team Captain (2022-2023)