Coleman Wippel
International Cybernetics Company
Zephyrhills
5
years of professional experience
Results-driven Pavement Marking Analyst with expertise in data analysis and process improvements. Proven ability to streamline workflows and enhance operational efficiency, ensuring high accuracy in data collection and reporting.
Work History
Pavement Marking Analyst
1 Year 8 Months- Analyzed complex data sets to identify pavement issues.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Reduced errors in data entry, instituting rigorous quality control checks.
- Streamlined data collection methods to improve speed and accuracy of analysis.
- Maintained database systems to track and analyze operational data.
Customer Service Representative
1 Year 1 Month- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with team members to streamline workflows and enhance service
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Delivery Driver
2 Years 5 Months- Delivered pizzas and other menu items promptly to ensure customer satisfaction.
- Maintained accurate records of deliveries and payments for daily operations.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Collaborated with team members to streamline order preparation and dispatch processes.
Education
High School Diploma
Skills
Microsoft office
Analytical thinking
MS Excel
Time management
Team collaboration and leadership
Attention to detail
Critical thinking
Process improvements
Risk analysis
Compliance analysis
Issue identification
Audit support
Timeline
Pavement Marking Analyst
International Cybernetics Company
10.2024 - 06.2026Read More
Customer Service Representative
ResultsCX
09.2023 - 10.2024Read More
Delivery Driver
Papa John's
05.2021 - 10.2023Read More
Brandon High School
High School Diploma
Read More