Summary
Overview
Work History
Education
Skills
Accomplishments
Phone
Timeline
Generic
Colette Andre

Colette Andre

Springfield,Tennessee

Summary

As a Security professional I am trained in remaining calm under extreme situations, using calculating and thought through ideas to maintain a stress free environment under the guidelines of a stressful atmosphere. I have worked with many applications related to law enforcement, such as Jail Management System (JMS), National Crime Information Center (ARMs), and Criminal Justice Information System (CJIS) to name a few. I have had twenty plus years of experience in running queries in the Metro Police department mainframe. In my thirty five years in Security I have developed keen listening and communication skills that has aided me as a supervisor in the past thirteen years. Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping. Effective Scheduling Coordinator promoting more than Number years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company. Well-qualified scheduling professional with good team management skills and motivational approach. Writes, implements and manages effective scheduling policies for Type appointments. Knowledgeable Job Title with strong background managing wide range of business operations. Adept at developing and implementing new strategies with strong understanding of industry landscape. Motivated self-starter quickly adapts to changing environments and manages multiple tasks simultaneously.

Overview

39
39
years of professional experience

Work History

Booking Supervisor

Davidson County Sheriff’s Office
11.2013 - 12.2023
  • I Supervise five different divisions in Booking: Criminal Warrants, Pretrial, Releasing, Time Comp, and Processors
  • Ability to think through difficult situations and come up with quicker and calmer solutions.
  • Manage employees time, job performance, behavior, and work ethics.
  • Oversee information that is processed through two separate national symptoms. Example: National Crime Information Center (NCIC), Arrest Record Management System (ARMS).
  • Oversee information that is processed through two city systems. Examples: Criminal Justice Information System (CJIS). Justice Management System (JMS).
  • I received Certification trough Tennessee bureau of Investigation (TBI).
  • I worked directly with the Court Commissioners, law enforcement, and outside agencies, to ensure the booking process was completed in a timely and professional manner.
  • My work and personal skills for this position is: communication, understanding, professional and problem solving.

Booking Processor

Davidson County Sheriff’s Officer
06.2004 - 12.2023
  • I have received Employee of the Month twice for going outside normal requirements of my job to achieve a better outcome
  • Ability to think through difficult situations and come up with quicker and calmer solutions.
  • Entering information in several national and city systems.
  • Processing offenders through the Booking procedures. Example: collecting fingerprints to run through the Automated Fingerprint Identification System (AFIS). Taking photos (mugshots) to enter into the Arrest Record Management System. Enter all violations into the ARMs and CJIS systems.

Sheriff’s Deputy

Davidson County Sheriff’s Office
06.1999 - 12.2023
  • I worked in Security, maintaining order and a safe environment
  • I have excellent communication skills, and very calm under extreme pressure
  • Knowledge in data entry and radio communications
  • Ability to think through difficult situations and come up with quicker and calmer solutions.
  • I have certifition in first aid, and CPR.
  • I have the knowledge of self defense and Verbal judo.

Correctional Officer

Tennessee Department of Corrections
10.1989 - 10.1998
  • Maintaining a secure and safe environment for the State Offenders and other staff
  • Knowledge in data entry and radio communications
  • Excellent communication skills, and very calm under extreme pressure
  • Ability to think through difficult situations and come up with quicker and calmer solutions.

Military Police

United State Army
05.1985 - 08.1988
  • Enforcing military regulations and laws
  • Investigating and preventing crime within the military
  • Providing help when an emergency occurs
  • Commination, awareness and problem solving skills
  • Certifitions are the following: self defense in hand to hand and weapons. Incident report writing, and radio communications.

Education

Master of Arts - K-6 Education

Trevecca Nazarene University
Nashville, TN
05.2012

Bachelor of Art - Social Science and Early Childhood Development

Ashford University
Clinton, Iowa
01.2010

Associate of Applied Science - Electronic Engineer

ITT Technical Institute
Nashville, TN
03.1998

Skills

  • Calm and patient
  • Great Communication Skills
  • Computer Skills
  • Open Minded
  • Great management Skills
  • Security Minded
  • Strong negotiation

Accomplishments

  • Received 'Employee of the Month' twice in five years while working as a booking processor
  • Promoted to Booking Supervisor in November of 2013
  • Three degrees: Associate, Bachelors, and Master degree
  • Worked with all ages in education and Security
  • Well versed in most query systems
  • Worked as a Security Officer for fifteen years
  • NCIC certified

Phone

615-945-4799, 615-945-4799

Timeline

Booking Supervisor

Davidson County Sheriff’s Office
11.2013 - 12.2023

Booking Processor

Davidson County Sheriff’s Officer
06.2004 - 12.2023

Sheriff’s Deputy

Davidson County Sheriff’s Office
06.1999 - 12.2023

Correctional Officer

Tennessee Department of Corrections
10.1989 - 10.1998

Military Police

United State Army
05.1985 - 08.1988

Master of Arts - K-6 Education

Trevecca Nazarene University

Bachelor of Art - Social Science and Early Childhood Development

Ashford University

Associate of Applied Science - Electronic Engineer

ITT Technical Institute
Colette Andre