Colette Ayala-Bates
Grand Terrace,CA
Summary
Motivated Analyst with effective data visualization. With research experience in solving business problems using Microsoft Excel and Power BI, holds an undeniable passion for delivering insightful solutions. Proud of significantly improving inventory management in the past. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Seasoned Business Analyst offering 40 years of Health Plan success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Business Analyst
Optum
- Identify P4P & Star measure gaps
- Pulling data from external warehouse to analyze and prepare of results at IPA and Regional level for presentation to Management
- Prepare write up of QI studies and display of data collected by QI staff for discussion and resolution
- Track/trend Lab and Pharmacy data
- Identify gaps, reach out to Health Plans for resolution
- Identify opportunities for process improvement within the Quality Improvement Department
- Supports the QI/PI Department through management and interpretation of data, project management, process improvement
Education
Chaffey College
New Horizons Vocational
Skills
- Analytical Thinking
- Experienced in breaking down complex problems into smaller manageable parts, resulting in a comprehensive solution
- Technical Proficiency
- Proficient in data management and predictive model development using Microsoft Excel, Microsoft Access and Power BI
- Effective Communication
- Skilled in translating complex data into clear, understandable insights for stakeholders to guide decision-making
- Data Analysis
- Requirements Gathering
- Microsoft Office Suite
- Project Management
- KPI Tracking
- Quality Assurance
- Pivot tables
- Gap analysis
- Data Mining
- Operational Reporting
- Data and Analytics
- Process Improvement
- Data Compiling
Certification
Data Analysis with Power BI, Creating workable dashboard and predictive modeling.
Passions
- Hiking
- Love exploring nature's beauty through hiking in my spare time.
- Boating
- When I'm not out hiking, I enjoy boating with my family and our two Labradors.
Personal Information
Title: Business Analyst | Statistic Modeling
Timeline
Business Analyst
Optum
Chaffey College
New Horizons Vocational
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