Resident Services Coordinator
Cardigan Ridge Senior Living
05.2019 - 04.2021
- Process Accounts Payable
- Approves E-Time payroll for RA’s
- Assists DHS and ED with resident communication
- Screens resident and family questions and concerns
- Provide backup for prospective tours
- Supervise front desk staff and provide backup as needed
- Answer phones, receiving visitors, assisting vendors
- Assists with resident activities, such as calling bingo, helping with happy hour and other events
- Updates master nursing assistant schedules as needed
- Communicates open shifts and takes the necessary steps to fill shifts
- Communicates staffing schedule changes, determines staffing needs/open positions
- Documents attendance/tardiness, PPL requests
- Assists with new employee interviews, hiring process, employee file set up, coordinates new employee training.