Colette Crandall
Foothill Ranch,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Head of Procurement at One Medical
Amazon
08.2022 - Current
- Provided strategic leadership for Procurement department, setting goals, objectives, and performance metrics to drive continuous improvement
- Developed and maintained strong relationships with suppliers, ensuring a reliable and diverse supply chain to mitigate risk and support business growth
- Strategically transformed procurement operations, driving cost savings of over $8 million annually through supplier negotiations, process optimization, and strategic sourcing initiatives
- Led cross-functional team of 9 procurement professionals, fostering collaborative and high-performance culture resulting in 25% increase in team productivity and efficiency
- Implemented supplier evaluation and selection framework, enhancing supplier quality and reliability, and reducing lead times by 20%.
- Successfully managed Coupa Implementation project by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Director Vendor Management
Carbon Health Technologies
04.2021 - 06.2022
- Built out Vendor Management organization from ground up, hired and trained staff of 5 buyers, supporting over 100 Urgent and Primary Care clinics nationwide
- Designed and implemented new clinic launch supply chain process
- Implemented P2P and Inventory Management System
- Reduced overall supply cost by 57%
- Responsible for negotiating supplier contracts, valued at $15 million
- Setting KPIs and tracking vendor performance.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Director Contracts Administration
HOAG MEMORIAL HOSPITAL
10.2011 - 04.2021
- Launch contract management function and review all non-real estate and IT contracts
- Monitor compliance and collaborate with cross-functional colleagues to standardize contract guidelines across all products and services
- Identify savings opportunities and partnered with impacted departments to produce and evaluate RFPs
- Implemented contract review process within 60 days, resulting in successful audit and highest compliance standards with ISO 9001 and NIAHO regulations
- Established new bid specifications; negotiated in excess of $5 million in service and supply contracts
- Participated on “cost excellence” team which facilitated $17 million in savings in 2014; laid foundation for additional $5 million cost savings in Q1 and Q2 2015
- Evaluated new contract management systems; reviewed more than 300 paper contracts impacted by new product design
- Selected and implemented new system, visible to entire organization with ability to report on key contract terms and spend.
Director, CPPG.org Operations
Coastal Physicians Purchasing Group
01.2012 - 04.2021
- Responsible for managing growth and marketing of CPPG sales program
- Pair products with members’ strategic goals to drive down costs and increase patient and employee satisfaction
- Work with C-level executives to manage customer base of 850+ members, including two multi-million dollar Orthopedic Institutes and Surgery Centers across southern Orange County
- First 3 quarters of FY16 grew business by 26%
- Increased fees from Premier by 18%
- 100% customer retention in FY16
- Implemented Charities First Program.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Zenith Insurance COMPANY - Director of Corporate Procurement and Travel
Zenith Insurance Company
- Coordinate procurement activities for 18 corporate locations
- Cultivate working relationships with travel vendors, IT contractors, and other service providers
- Identify and fulfill purchasing needs
- Align equipment implementations with departmental schedules and requirements
- Identify cost reduction opportunities via ongoing usage assessments
- Manage every aspect of contract negotiations
- Implemented iProcurement purchasing solution
- Developed instructional manuals and facilitated training sessions for users across the enterprise.
Zenith Insurance Company - Manager of Corporate Procurement and Travel
Zenith Insurance Company
- Supervise every aspect of travel management; collaborate with C-level leadership to develop and implement policies for vendor qualification and contract negotiation
- Coach, train, and mentor top-performing buying team
- Create and deliver training to end users
- Replaced outdated paper system with procurement module of Oracle Financial to automate purchase orders with workflow capabilities, resulting in 65% increase in procurement policy compliance while decreasing office supply costs by 25% after a single month
- Introduced online marketing store to give field representatives access to branded specialty products at pre-negotiated prices, resulting in brand consistency and saving of $2.3 million
- As Green Team leader, saved $15,000 annually by introducing eco-friendly branded products
- Evaluated and selected online travel booking vendor after 90-day testing phase, resulting in $2.7 million savings over three years and 42% reduction in travel expenditures over five years.
Director of Vendor Management
Zenith Insuracne Company
01.2003 - 01.2012
- Establish standards, procedures, and tools for selecting, directing, and managing 3rd party relationships
- Oversee consistency and implement process improvements
- Negotiate key sourcing initiatives
- Serve as single point-of-contact for vendor contract activities
- Developed Service Level Agreement guidelines
- Launched end-to-end sourcing processes for new and existing vendor engagements
- Requested by Sarbanes-Oxley team to create a centralized organization-wide vendor management program
- Within six month, led project team through implementation of completely new workflow for contract reviews and sign offs, resulting in greater efficiency, faster processing, less need for legal review, improved reporting to senior management, and compliance with federal reporting standards.
Education
Certified Purchasing Manager -
Institute for Supply Management
Bachelor of Science Degree -
Northeastern University
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Contract and Vendor Management
Timeline
Head of Procurement at One Medical
Amazon
08.2022 - Current
Director Vendor Management
Carbon Health Technologies
04.2021 - 06.2022
Director, CPPG.org Operations
Coastal Physicians Purchasing Group
01.2012 - 04.2021
Director Contracts Administration
HOAG MEMORIAL HOSPITAL
10.2011 - 04.2021
Director of Vendor Management
Zenith Insuracne Company
01.2003 - 01.2012
Zenith Insurance COMPANY - Director of Corporate Procurement and Travel
Zenith Insurance Company
Zenith Insurance Company - Manager of Corporate Procurement and Travel
Zenith Insurance Company
Certified Purchasing Manager -
Institute for Supply Management
Bachelor of Science Degree -
Northeastern University
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