Colette Ghan
Waterford,CA
Overview
12
12
years of professional experience
Work History
Appointment Coordinator
Quality Dentistry
03.2010 - 06.2019
- Collaborated with dental team to align schedules and maximize resource utilization.
- Streamlined office procedures to enhance efficiency in daily operations.
- Implemented feedback mechanisms to improve patient satisfaction scores.
- Developed training materials for new staff on appointment management protocols.
- Directed telephone calls to appropriate parties.
- Managed communication between patients and dental staff, ensuring clear information exchange.
Patient Financial Coordinator
Elizabeth Demichelis DDS
09.2009 - 05.2012
- Processed patient insurance claims, ensuring accuracy and timely submissions.
- Coordinated financial arrangements, facilitating payment plans for patients.
- Reviewed patient accounts, resolving discrepancies and maintaining accurate records.
Appointment Coordinator
Simon Yakligian DDS
09.2007 - 07.2009
- Managed appointment scheduling to optimize patient flow and reduce wait times.
- Coordinated patient communications, ensuring timely reminders and follow-ups.
- Utilized dental software for accurate record-keeping and appointment tracking.
- Assisted patients with inquiries, providing exceptional customer service and support.
Education
Veterinary Assistant /Office Management -
Western Careers College
Sacramento, CA08-1986
High School Diploma -
Turlock High School
Turlock, CA06-1988
Skills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Appointment Scheduling
- Treatment Plan Presentation
- Cash Handling and Bank Deposits
- Maintained Confidential and Privileged Information
- Insurance Billing and Insurance Verification
- Patient Education
Extra Curricular Activities
[Provide extra curricular activities details, including your key responsibilities and most remarkable accomplishments]
Section name
- Dear Mr/Mrs/Ms Surname
- I am writing in relation to the recently advertised [insert position title here] position at [insert company name here] for which I would like to be considered.
- [In the first paragraph describe your academic background and explain why it is relevant to the position you are applying to.] Nulla in nulla diam. Maecenas ornare sem vitae orci auctor placerat. In pharetra ante at arcu. Class aptent taciti so per conubia nostra, per inceptos himenaeos. Nam maximus est sed pulvinar tempus. In vel diam et tellus cursus sollicitudin. Cras ut turpis ac quam bibendum ultricies. Aliquam erat volutpat.
- [In the second paragraph describe your previous work experience and provide evidence of why you believe it is relevant to the current job offering.] Pharetra ante at arcu ultricies, in sollicitudin lorem imperdiet. Class ad litora torquent per conubia nostra, per inceptos himenaeos. Nam maximus est sed pulvinar tempus. In vel diam et sollicitudin. Cras ut turpis ac quam bibendum ultricies. Aliquam erat volutpat.
- [Include details on your personal skills and how they would benefit your work.] Mauris congue neque. Morbi est sem, imperdiet ac ligula nec, efficitur consequat ipsum. In pharetra ante at arcu ultricies, in sollicitudin lorem imperdiet.
- Overall, I believe that I have the required experience and skill to undertake the [insert position title here] position at [insert company name here] and become a valuable member of your team.
- I am looking forward to hearing from you soon and discussion my application further with you.
- Yours sincerely
- Name Surname
Timeline
Appointment Coordinator
Quality Dentistry
03.2010 - 06.2019
Patient Financial Coordinator
Elizabeth Demichelis DDS
09.2009 - 05.2012
Appointment Coordinator
Simon Yakligian DDS
09.2007 - 07.2009
Veterinary Assistant /Office Management -
Western Careers College
High School Diploma -
Turlock High School