Colette Gleed
West Haven
Summary
Solutions-oriented Mental Health Counselor successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering three-year background implementing effective treatment plans and providing exceptional care for children, adolescents and adults suffering from mental and emotional health illnesses. Experience in treatment analysis and planning. Collaborative and team-oriented professional quickly establishes trust and rapport with clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinician
Cornell Scott Hill Health Center
03.2023 - Current
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Increased patient satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
Multisystemic Therapist
Wheeler Clinic
01.2023 - 03.2023
- Counseled families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Tracked progress according to goals for interventions.
Clinical Mental Health Counselor
Guilford Youth and Family Services
09.2021 - 02.2023
- Provided clinical mental health services to children and adolescents in both individual and group settings
- Experience with planning groups and creating therapeutic group activities
- Consulted with and trained highly skilled mental health and medical staff.
- Regular utilization of electronic health record to create clinical documentation including treatment plans, progress notes, and termination summaries
- Engagement in case management for clients and for members of community identified as in-need of support.
Research Assistant
Addiction Treatment Institute
09.2019 - 09.2021
- Involvement with two separate behavioral health research studies conducted via the IHAT Institute
- Experience with recruiting research participants, providing informed consent and data collection
- Exposure to continued involvement with research process via regular interaction and collaboration with research consultant entity
- Continued emphasis on strong organizational and communication skills.
Certified Recovery Advisor Support Specialist / Electronic Health Record
Aware Recovery Care
01.2019 - 09.2020
- Engaged in frequent involvement of various organizational and clinical elements relating to substance abuse treatment
- Supported regularly in research, data tracking and reporting tasks and duties
- Regular use of communicative and organizational skills to offer support to clinical and operational staff
- Continuous involvement in various tasks supporting clinical and leadership staff in substance abuse treatment
Customer Service Supervisor / Bookkeeper
Adam’s Hometown Market
04.2015 - 03.2019
- Coached employees through day-to-day work and complex problems.
- Supported customers and coworkers regularly in problem-solving tasks
- Maintained operations of front end staff and duties and assisted customers with concerns and needs
- Managed store asset and funds through bookkeeping
Customer Service Associate
Adam’s Hometown Market
09.2014 - 04.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Certified Recovery Advisor
Aware Recovery Care
09.2020 - 09.2021
- Worked collaboratively with clients struggling with substance abuse disorders over a 52-week timespan
- Delivered program curriculum to clients via resources and interventions throughout program
- Assisted clients in identifying and pursuing goals aligning their recovery
- Helped clients to identify and become engaged in various recovery supports
- Documented clients’ progress throughout recovery program
- Worked collaboratively with other treatment team members to provide effective and supportive care
Education
Master of Science - Clinical Mental Health Counseling
Southern Connecticut State University
New Haven, Connecticut 08.2022
Bachelor of Arts - Sociology, Psychology
Southern Connecticut State University
New Haven, Connecticut 12.2018
Skills
- Multitasking Abilities
- Excellent Communication
- Written Communication
- Interpersonal Communication
- Experience in research
- Flexible and Adaptable
- Active Listening
- Attention to Detail
- Problem-Solving
- Organization and Time Management
- Analytical and Critical Thinking
- G-Suite
Certification
National Certified Counselor, 2022
Licensed Professional Counselor Associate, 2022
Timeline
Clinician
Cornell Scott Hill Health Center
03.2023 - Current
Multisystemic Therapist
Wheeler Clinic
01.2023 - 03.2023
Clinical Mental Health Counselor
Guilford Youth and Family Services
09.2021 - 02.2023
Certified Recovery Advisor
Aware Recovery Care
09.2020 - 09.2021
Research Assistant
Addiction Treatment Institute
09.2019 - 09.2021
Certified Recovery Advisor Support Specialist / Electronic Health Record
Aware Recovery Care
01.2019 - 09.2020
Customer Service Supervisor / Bookkeeper
Adam’s Hometown Market
04.2015 - 03.2019
Customer Service Associate
Adam’s Hometown Market
09.2014 - 04.2015
Master of Science - Clinical Mental Health Counseling
Southern Connecticut State University
Bachelor of Arts - Sociology, Psychology
Southern Connecticut State University
National Certified Counselor, 2022
Licensed Professional Counselor Associate, 2022
Similar Profiles
John Tirone IV, RN, BSNJohn Tirone IV, RN, BSN
Internal Medicine Site Lead RN at Cornell Scott Hill Health CenterInternal Medicine Site Lead RN at Cornell Scott Hill Health Center
Marcelo H. AlvarezMarcelo H. Alvarez
Senior Financial Analyst at Cornell Scott Hill Health CenterSenior Financial Analyst at Cornell Scott Hill Health Center
Diana Osei BonsuDiana Osei Bonsu
LPN at Cornell Scott Hill Health CenterLPN at Cornell Scott Hill Health Center