Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colette Katzen

Portland, Oregon

Summary

Experienced and results-driven People Operations professional with over 15 years experience with a passion for the intersection of technology systems, data, and people. A strong background in compliance, employee relations, and a demonstrated track record in the creation of people processes and policies, systems, project management, global total rewards and the ability to work collaboratively across teams.

Overview

15
15
years of professional experience

Work History

Senior Manager, People Ops

Airship
05.2016 - Current
  • Lead the creative design, strategy, and execution of the global total rewards programs, assessing against current rewards positioning, communicating the value, and overseeing the ongoing administration
  • Collaborate with people business partners and other cross functional teams to implement solutions for operational effectiveness
  • Ensure ongoing compliance with laws, regulations and requirements to minimize risk exposure; partner with legal to address employment related matters
  • Drive, optimize, and support the enhancement of all People systems
  • Lead the overall project plan, systems and tools for processes for performance reviews and engagement surveys
  • Proactively process snags for streamlining, via automation by recommending and driving investments in technology and improved workflows to achieve maximum efficiency and usability of People systems
  • Partner with external benefit brokers to manage benefits from renewal to open enrollment and ensure competitive benefits by identifying growth strategies through current and future headcount
  • Manage 30+ state and federal and UK employee leave policies and programs
  • Manage people related policies and compliance and keep up to date on new laws and regulations
  • Spearhead the design and implementation of performance management processes, including goal-setting frameworks and employee feedback systems, to drive employee engagement and development.
  • Oversee and optimize HRIS systems to streamline HR processes, ensure data accuracy, and leverage analytics for data-driven decision-making.

Manager Lead, HR

Whole Foods
03.2014 - 05.2016
  • Oversaw a team of HR specialists, providing guidance, training, and performance evaluations to ensure team success and achievement of department goals
  • Owned the delivery of core HR processes such as policy management, compliance training, LOA best practices while maintaining federal and local laws
  • Coordinated and facilitated employee onboarding
  • Provided support to hiring managers on all aspects of the full recruiting life cycle including posting, screening and evaluation
  • Efficiently manage all leave of absence requests, ensuring compliance with company policies and regulations while maintaining clear communication with employees and relevant stakeholders
  • Support the administration and tracking of the HR Operation policies and programs
  • Oversaw the performance management process, including regular performance reviews and coaching sessions to improve employee productivity and satisfaction

HR Manager Lead

Camp Fire Columbia
02.2010 - 02.2016
  • Oversee the configuration, maintenance, and optimization of the HRIS system to meet the organization's needs and objectives
  • Managed bi-weekly payroll cycles for North America
  • Lead engaging benefits overview sessions for new hires, becoming their trusted advisor for any benefits-related questions
  • Compiled clear and concise summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages.
  • Conducted various audits, including IRS, DOL, 401(k) plan, and internal audits. Performed quarterly 940/941 audits and helped prepare essential government filings
  • Oversee the annual benefits renewal process, negotiating the best rates and securing top-notch plan designs for the team
  • Led the Annual Open Enrollment process, ensuring a seamless experience for everyone
  • Generate and analyze HRIS and payroll reports to provide insights and recommendations to management for decision-making and strategic planning

Education

University of California, Santa Barbara

Skills

  • Global Total Rewards

  • Immigration

  • People Systems

  • Compliance

  • Leveraging data and technology

  • Creating Scalable Solutions

Timeline

Senior Manager, People Ops

Airship
05.2016 - Current

Manager Lead, HR

Whole Foods
03.2014 - 05.2016

HR Manager Lead

Camp Fire Columbia
02.2010 - 02.2016

University of California, Santa Barbara
Colette Katzen