Colette Pape
Slinger,WI
Summary
Talented Cost Estimator offering over 16 years of experience in working with internal and external customers to create and manage project estimates. Seasoned in understanding client requirements, reviewing blueprints as well as other documents and compiling costs to prepare bid proposals accurately. Focused on maintaining project costs by comparing estimates with project actuals and discussing options to troubleshoot issues to increase efficiencies and decrease costs. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
21
21
years of professional experience
Work History
Inside Sales Coordinator
Dielectric Manufacturing
Richfield, WI
11.2022 - Current
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Ensured that orders were processed accurately and delivered on time according to customer requirements.
- Effectively communicated with customers and prospects, helping to build lasting business partnerships.
- Cultivated strong professional relationships with suppliers and clients to drive long-term business development.
- Trained and delegated work to staff, setting priorities and goals for each team member.
- Worked with cross-functional teams to achieve goals.
- Provided technical support to internal teams regarding product specifications and pricing structures.
- Coordinated and maintained customer accounts, including orders, payment processing, and order tracking.
Lead Cost Estimator
Dielectric Manufacturing
Richfield, WI
11.2007 - 11.2022
- Analyzed blueprints and other documents to prepare time, cost and labor estimates.
- Prepared estimates to use in vendor or sub-contractor selection.
- Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
- Maintained detailed and organized records of bid documents, correspondence and other project-specific information.
- Presented prepared estimates by assembling and displaying numerical and descriptive information.
- Provided guidance on best practices related to purchasing materials and services at competitive prices.
- Collaborated closely with other members of the project team to obtain necessary information needed for accurate estimates.
- Identified areas where additional savings could be achieved through alternative solutions.
- Provided excellent service and attention to customers when face-to-face, through emails or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Associate
Dillard's
Manhattan, KS
06.2006 - 10.2007
- Demonstrated product features and benefits for customers' needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Helped customers find specific products, answered questions, and offered product advice.
- Upsold additional items based on customer interests and needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments and issuing receipts.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Conducted inventories on a regular basis to track stock levels.
- Re-stocked and prepared merchandise for purchase.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Sales Manager
Mendards
Eau Claire, WI
06.2003 - 06.2006
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Assigned work and monitored performance of project personnel.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Lead and managed a team of 25 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Resolved customer inquiries and complaints promptly and professionally in order to maintain good relationships with clients.
- Handled overstock, restocking and inventory control.
Education
Bachelor of Science - Interior Design
University of Wisconsin - Stout
Menomonie, WI06-2004
Skills
- Client and Vendor Relationships
- Ability to read, decipher and compare blue prints as well as supporting documentation
- Time Management
- Setting and Maintaining Priorities
- Attention to Detail
- Miscrosoft Office
- SolidWorks
Timeline
Inside Sales Coordinator
Dielectric Manufacturing
11.2022 - Current
Lead Cost Estimator
Dielectric Manufacturing
11.2007 - 11.2022
Sales Associate
Dillard's
06.2006 - 10.2007
Sales Manager
Mendards
06.2003 - 06.2006
Bachelor of Science - Interior Design
University of Wisconsin - Stout