Colette Peigne
Lake Worth,FL
Summary
Enthusiastic and hardworking Stylist Assistant motivated to serve customers and learn new techniques. Knowledgeable about current trends and skilled in steering clients toward flattering cuts. Keeps work areas clean and neat for maximum appeal.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cosmetology Student
Hollywood Institute Of Beauty Careers
09.2022 - 12.2023
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Offered exceptional service and support to walk-in and scheduled customers.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Studied advanced techniques to develop proficiency and better serve customers.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Offered professional cuts, color services and extensions to salon customers.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Styled hair, makeup and nails for customers for special events and occasions.
Assistant Manager
World Accessories
04.2018 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Launched quality assurance practices for each phase of development
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Arts - Business Management
Palm Beach State College
Lake Worth, FLNo Degree - Cosmetology
Hollywood Institute of Beauty Careers
Hollywood, FL12.2022
Skills
- Marketing and Promotions
- Surface Work
- Blow Drying
- Hair Dying
- Health Code Compliance
- Chemical Formulations
- Desktop and Laptop Computers
- Industry Trends
- Cutting
- Trend Expertise
- Razor Cutting Expertise
- Acrylic Nail Application Mastery
- Dye and Tint Application
- Application Techniques
- Skin Types
- Client Service
- Services Marketing
- Treatment Plans
- Workflow Efficiency
- Safety Standards
- Sanitize Tools
- Safety Training
- Client Satisfaction
- Product Application
- Staff Management
- Appointment Scheduling
- Cosmetology
- Information Updates
- Styling
- Washing and Drying
- Follow Fashion Trends
- Familiarity with Hair Relaxers
- Repair Services
- Social Media Platforms
- Basic Housekeeping
- Hair Treatments
- Cuticle Trimming Safety Knowledge
- Hair Extensions
- Client Needs Assessment
- Spreadsheet Tracking
- Maintaining Clean Work Areas
- Upselling
- Scalp Massages
- Fashion Shows
- Customer Preferences
- Business Operations
- Manicure Design
- Build Customer Relationships
- Word Processing
- Chemical Composition
- Sell Hair Care Products
- Client Requirements
- Braiding and Weaving
- Outstanding Client Retention
- Performance Review
- Relaxation Techniques
- Hair Coloring Techniques
- Nail Care
- Great Active Listening Skills
- Women's Haircuts
- Cash Register Operations
- Hair Maintenance Expertise
- Corporate Policies and Procedures
Certification
- Licensed Cosmetologist - June 2023- October 2024
Timeline
Cosmetology Student
Hollywood Institute Of Beauty Careers
09.2022 - 12.2023
Assistant Manager
World Accessories
04.2018 - 12.2019
Bachelor of Arts - Business Management
Palm Beach State College
No Degree - Cosmetology
Hollywood Institute of Beauty Careers
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