Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Colette York

Oakland,TN

Summary

Dynamic administrative professional with a proven track record at Methodist Healthcare, enhancing operational efficiency through innovative scheduling and electronic filing systems. Skilled in data entry and customer relations, I excel in fostering strong relationships and driving satisfaction. Recognized for training initiatives that empower teams and streamline workflows.

Diligent [Desired Position] with strong background in administrative tasks and office coordination. Proven ability to streamline office operations and support senior staff with scheduling and documentation. Demonstrated attention to detail and excellent organizational skills.

Professional with demonstrated experience in administrative support, prepared to excel in streamlining office operations and enhancing productivity. Strong focus on team collaboration and achieving results, known for reliability and adaptability to changing needs. Skilled in scheduling, data management, and communication, with keen ability to prioritize and handle multiple tasks efficiently. Recognized for organizational skills and proactive approach to problem-solving.

Overview

36
36
years of professional experience

Work History

Administration Assistant

Methodist Healthcare
08.2000 - Current
  • Coordinated scheduling for healthcare appointments, enhancing patient access and operational efficiency.
  • Implemented electronic filing system, improving document retrieval speed and accuracy.
  • Managed correspondence and communication between departments, ensuring seamless information flow.
  • Assisted in training new administrative staff, promoting knowledge sharing and team cohesion.
  • Developed standard operating procedures for routine tasks, streamlining administrative workflows.
  • Supported organizational initiatives through detailed reporting and data analysis to inform decision-making.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Senior Distributor

Juice Plus+
01.1990 - 10.2015
  • Developed and maintained strong customer relationships to drive product awareness and sales growth.
  • Trained new distributors on product knowledge and sales strategies to enhance team performance.
  • Organized and executed local events to promote brand visibility and engage potential customers.
  • Analyzed market trends to identify opportunities for expanding distribution channels and improving outreach.
  • Implemented training programs for peers, focusing on best practices for customer engagement and retention.
  • Increased customer satisfaction by providing exceptional service and support to distributors.

Education

L. W. Higgins
Metairie, La

Skills

  • Office administration
  • Administrative support
  • Data entry
  • Word processing
  • Telephone reception
  • Scheduling
  • Scheduling appointments
  • Customer relations

Timeline

Administration Assistant

Methodist Healthcare
08.2000 - Current

Senior Distributor

Juice Plus+
01.1990 - 10.2015

L. W. Higgins

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Colette York