Coley Wallace
Miami,FL
Summary
Results-oriented football referee with strong decision-making and customer service skills. Proven ability to enforce game rules effectively while engaging diverse audiences in high-pressure environments.
Overview
50
50
years of professional experience
Work History
Football Referee
MDFOA
Miami, Florida
01.2004 - Current
- Enforced game rules and regulations during competitive football matches.
- Resolved on-field disputes between players and coaches to maintain game integrity.
- Delivered clear communication of decisions to players, coaches, and spectators to ensure understanding.
- Monitored gameplay closely to uphold fair play and enforce safety standards.
Substitute Teacher
Dade County Public Schools
Miami, Florida
04.2018 - 02.2024
- Delivered targeted classroom instruction and support across diverse subjects and grade levels, fostering student engagement and learning.
- Ensured classroom organization and adherence to safety protocols, creating a secure and conducive learning environment.
- Engaged students through interactive activities and instructional techniques.
- Adapted teaching methods to accommodate diverse learning styles and abilities.
- Promoted positive behavior among students through tailored communication techniques, enhancing classroom dynamics.
Field Service Technician
Proctor & Gamble
Miami, Florida
02.2018 - 02.2024
- Diagnosed equipment malfunctions using advanced troubleshooting techniques.
- Performed regular maintenance on production machinery to ensure optimal performance.
- Trained new technicians on safety protocols and operational procedures to enhance workplace safety and compliance.
- Managed inventory levels of spare parts and tools for efficient service delivery.
- Provided technical support to clients on equipment operation and best practices.
- Ensured compliance with safety regulations during field operations and installations.
- Delivered customer service on field visits to ensure client satisfaction and adherence to corporate guidelines.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
Postal Supervisor
United States Post Office
Miami, Florida
01.1988 - 12.2017
- Coordinated staffing schedules to optimize workflow across multiple shifts.
- Supervised daily operations of mail processing and delivery systems.
- Trained new employees on postal regulations and operational procedures.
- Managed inventory of postal supplies and equipment for optimal performance.
- Implemented safety protocols to maintain a secure work environment.
- Resolved customer inquiries and complaints to improve service satisfaction.
- Oversaw sorting and distribution of mail to ensure timely delivery services.
- Collaborated with management to improve service quality and streamline operations.
- Developed and maintained accurate records of employee performance and attendance.
- Scheduled shifts for post office personnel based on workload demands.
- Conducted regular meetings with post office employees to review procedures, discuss issues, and provide feedback.
- Monitored staff activities to ensure compliance with postal regulations.
- Evaluated and supervised daily mail operations, including sorting, labeling, and delivery.
- Resolved customer complaints regarding mail delivery or other related issues promptly and efficiently.
- Enforced safety rules to maintain a safe working environment.
- Ensured that all mail was properly labeled and handled according to USPS standards.
Heavy Equipment Mechanic
United States Army
Miami, Florida
10.1976 - 11.1978
- Diagnosed mechanical issues in heavy equipment for military operations.
- Repaired and maintained engines, transmissions, and hydraulic systems efficiently.
- Conducted routine inspections to ensure equipment readiness for deployment.
- Collaborated with team members to resolve complex mechanical problems, enhancing equipment reliability.
- Utilized diagnostic tools to identify malfunctions in machinery components.
- Maintained and repaired heavy equipment, ensuring optimal performance and readiness for military operations.
- Diagnosed mechanical problems using computerized or manual testing equipment.
- Troubleshot electrical systems on heavy machinery to identify and resolve issues effectively.
Education
BBA - Business Administration And Management
University of Phoenix
Tempe, AZ02-2013
Skills
- Game management
- Policy enforcement
- Decision making
- Situational analysis
- Critical thinking
- Customer service
Timeline
Substitute Teacher
Dade County Public Schools
04.2018 - 02.2024
Field Service Technician
Proctor & Gamble
02.2018 - 02.2024
Football Referee
MDFOA
01.2004 - Current
Postal Supervisor
United States Post Office
01.1988 - 12.2017
Heavy Equipment Mechanic
United States Army
10.1976 - 11.1978
BBA - Business Administration And Management
University of Phoenix