Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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COLI TURNER

Summary

Creative and resourceful community service professional, talented at quickly mastering new skills and processing information. Diplomatic and gracious with a desire to deliver exceptional customer service. Seeking a career where I can leverage my skills to develop community programs, promote educational equity, transportation solutions, and initiatives focused on addressing the growing crisis of homelessness.

Overview

12
12
years of professional experience

Work History

Planning Technician

City Of Malibu
Malibu, CA
03.2022 - Current
  • Conducts research on issues, policies, and concepts pertaining to planning and zoning.
  • Produces maps and diagrams using GIS for use in planning and implementation.
  • Prepares visual and graphic support for staff reports including charts, maps, and photos.
  • Interprets topographic maps and site plans
  • Provides information at the public counter and over the phone.
  • Establishes and maintains effective working relationships with City staff, elected officials, and in public.
  • Assisted at the Emergency Operations Center (EOC) during the Palisades Fire, coordinating response efforts and supporting disaster relief operations.
  • Communicated with emergency personnel, tracked fire updates, and provided logistical support.
  • Facilitated interdepartmental coordination to ensure an efficient disaster response.

Election Ballot Recovery Chief Clerk (As Needed)

City Of Los Angeles: Office Of The City Clerk
Los Angeles, CA
11.2013 - Current
  • Responsible for the operation of a designated election supply location
  • Works closely with community members and designated volunteer to ensure election ballots are properly distributed and collected and counted

Guest Services Assistant

City of Santa Monica
Santa Monica, CA
2 2019 - Current
  • Assists with the development and execution of various educational and recreational events for the community
  • Assist guests in resolving disputes and discrepancies
  • Provides routine clerical support for supervisory and administrative staff
  • Prepares and makes deposits to the Revenue Division for Beach House activities and functions
  • Maintains financial program records and files for all activities

Planning Intern

City Of El Segundo
El Segundo, CA
01.2021 - 03.2022
  • Responded to routine inquiries from the public regarding license and/or permit application processes and procedures.
  • Received and reviewed forms, applications, plans, and related materials for accuracy and completeness relative to license and/or permit requirements.
  • Calculated and collected fees according to established fee schedules, and maintained related records.
  • Performed a variety of general clerical and word processing activities in support of department or division activities.

Social Services Intern

City Of West Hollywood
West Hollywood, CA
12.2019 - 05.2021
  • Supported the City’s Transportation Program Administrator with research and planning initiatives for transit programs.
  • Summarized, analyzed, and interpreted transit programs.
  • Analyzed cost and ridership data for the City’s subsidized taxi service, Dial-A-Ride, and fixed-route transit system to assess program efficiency and identify potential improvements.
  • Regularly engaged with City residents, providing information on transit and social service programs both in person and over the phone.

Administrative Intern

City of El Segundo
El Segundo, CA
01.2020 - 03.2021
  • Evaluated businesses to determine whether a business was appropriately covered by the Industrial General Permit.
  • Developed strategies to deter violation of Senate Bill 205, Storm Water Discharge Compliance.
  • Provided information to others requiring in-depth knowledge of work with Senate Bill 205.
  • Performed administrative duties for the Finance Department.

Cash Management Lead

Spectrum
Van Nuys, CA
04.2013 - 01.2019
  • Managed accounts payable and invoices from bulk and business accounts
  • Prepared and documented deposits for armed car pickup
  • Entered data into billing system accurately and efficiently
  • Collaborated with management to delegate challenging but realistic goals
  • Provided timely status updates to supervisor

Education

Master of Urban Planning - Urban Planning

California State University- Northridge
Northridge, CA
2021

Bachelor of Arts - Pan-African Studies

California State University- Northridge

Skills

  • Communicates clearly and effectively with colleagues and stakeholders
  • Working knowledge of Geographical Information System (GIS), MS Office Suite, and AutoCAD
  • Understands and processes over the counter standard plans for permit issuance using the city's permit tracking software
  • Analyzes information and data from a variety of sources
  • Gathers relevant information to solve practical problems and address inquires and concerns from the public
  • Demonstrates principles and practices of research data collection, and effective writing techniques

Volunteer Experience

  • 2020-2021 Inglewood High School, School Site Council- Chairperson
  • 2019-2020 Thirty-Third District PTA, Inglewood Council- Treasurer
  • 2024-Present The Collective Identity- Mentor

Timeline

Planning Technician

City Of Malibu
03.2022 - Current

Planning Intern

City Of El Segundo
01.2021 - 03.2022

Administrative Intern

City of El Segundo
01.2020 - 03.2021

Social Services Intern

City Of West Hollywood
12.2019 - 05.2021

Election Ballot Recovery Chief Clerk (As Needed)

City Of Los Angeles: Office Of The City Clerk
11.2013 - Current

Cash Management Lead

Spectrum
04.2013 - 01.2019

Guest Services Assistant

City of Santa Monica
2 2019 - Current

Master of Urban Planning - Urban Planning

California State University- Northridge

Bachelor of Arts - Pan-African Studies

California State University- Northridge

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