Colin Altenburg
Stoughton,WI
Summary
Detail-oriented Assisted Living Operator with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Works with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
25
25
years of professional experience
Work History
Owner Operator
Door Creek Adult Family Homes
10.2008 - Current
- Manage day-to-day business operations.
- Consult with clients and care managers to assess needs and propose optimal solutions.
- Recruit, hire, and train personnel.
- Assess income and expenses and adopt plans to improve profits.
- Keep all building areas and equipment functional and well-organized to promote business performance.
- Landscaping multiple facilities
- Basic plumbing, electrical, and carpentry
- Assist patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Field Supervisor
Badgerland General Contracting
07.2017 - 12.2018
- Supervised field operations teams of up to 15 employees to complete projects within established timelines.
- Monitored employee performance for compliance with regulations
- Investigated issues and developed effective solutions.
- Met with customers to resolve issues and build productive relationships.
- Met with insurance adjusters to maximize coverage for clients.
- Negotiated contracts, rates and terms with customers.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Sourced suppliers and purchased necessary materials for work.
- Resolved customer complaints to maintain satisfaction and loyalty.
General Manager of Food Service
Milios Subs
07.2006 - 10.2008
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Oversaw training of more than 20 team members.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed highest grossing store location in the company.
General Manager of Food Service
Boston's Gourmet Pizza And Sports Bar
03.2003 - 06.2006
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw training of more than 50 team members.
- Maintained effective supply levels by monitoring and reordering food stock, bar stock and dry goods.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
Office Supervisor
Advantage Control, LLC
04.2002 - 03.2003
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Reported to senior management on organizational performance and progress toward goals.
- Controlled finances to lower costs and keep business operating within budget.
- Company accounting with use of Quickbooks
- Completed bi-weekly payroll for 5 employees.
Receiving Associate
Madison Dairy
05.2000 - 04.2002
- Loaded pallets and deliveries and organized products in cooler warehouse.
- Conducted counts and audits of inventories.
- Organized storage areas
- Used forklifts, pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping.
- Packed, secured, and labeled to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
Production Machine Operator
Bell Laboratories Inc.
08.1998 - 06.2000
- Helped with change-overs and set up to assist with job preparation and production functions.
- Maintained quality of product by checking labels, packaging and other factors.
- Complied with company and OSHA regulations
- Calibrated, tested, and adjusted machine settings
- Collected batch samples of product for quality control.
- Prepared reports and technical documentation of day-to-day production.
- Oversaw one to three employees during shift
Education
No Degree - Liberal Arts And General Studies
Madison Area Technical College
Madison, WI06.2025
High School Diploma -
DeForest Area High School
DeForest, WI06.1998
Skills
- Operations Management
- Business Development
- Patient Relations
- Care Plan Implementation
High School Football Coach
Have been coaching Defensive Line for Stoughton High School for nine years. I've mentored two Conference Defensive Lineman of the Year.
Timeline
Field Supervisor
Badgerland General Contracting
07.2017 - 12.2018
Owner Operator
Door Creek Adult Family Homes
10.2008 - Current
General Manager of Food Service
Milios Subs
07.2006 - 10.2008
General Manager of Food Service
Boston's Gourmet Pizza And Sports Bar
03.2003 - 06.2006
Office Supervisor
Advantage Control, LLC
04.2002 - 03.2003
Receiving Associate
Madison Dairy
05.2000 - 04.2002
Production Machine Operator
Bell Laboratories Inc.
08.1998 - 06.2000
No Degree - Liberal Arts And General Studies
Madison Area Technical College
High School Diploma -
DeForest Area High School
Similar Profiles
David McCormickDavid McCormick
NOC Aid at Apple Creek Adult Family HomesNOC Aid at Apple Creek Adult Family Homes
Blanca RamirezBlanca Ramirez
Caregiver/Cook at Homes Sweet Homes Adult Family HomeCaregiver/Cook at Homes Sweet Homes Adult Family Home
Logan BunkerLogan Bunker
CNA at Classy Retreat Adult Family HomesCNA at Classy Retreat Adult Family Homes