Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Colin Amoroso

Salinas,CA

Summary

Experienced and results-driven professional with a proven track record of success across multiple industries. Exceptional communication, organizational, and customer service skills, honed through collaborative work in team environments. Seeking a challenging position to leverage diverse skill set for driving productivity and contributing to organizational success. Committed to consistently delivering exceptional results that add significant value to the company.

Overview

16
16
years of professional experience

Work History

Appointment Coordinator

Cardinale Auto Group
05.2024 - Current
  • Efficiently scheduled and managed daily appointments for sales and service departments, optimizing team productivity and customer satisfaction
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a seamless scheduling experience
  • Collaborated with sales and service teams to maintain up-to-date calendars and track customer interactions
  • Implemented new organizational systems to streamline appointment tracking, reducing scheduling errors
  • Coordinated with customers and internal teams to ensure smooth transitions from appointment scheduling to service completion.

Bartender/Server/IRD Runner

Saltwood, Hersha Hospitality Management
04.2021 - 04.2024
  • Provided exceptional customer service by serving high volumes of customers during special events, nights, and weekends
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
  • Prepared and served alcoholic and non-alcoholic beverages to guests
  • Took orders from customers and provided drink recommendations
  • Maintained cleanliness and organization of the bar area
  • Upheld sanitation standards set by the state of CA
  • Monitored customer behavior and ensured responsible alcohol service
  • Restocked bar supplies and ingredients
  • Collaborated with staff members to provide excellent customer service and ensure smooth operations
  • Delivered food prepared in the kitchen to hotel guests ordering room service in a timely and efficient manner
  • Ensured aesthetically pleasing setup of hotel guest amenities
  • Greeted guests, took orders, and provided menu recommendations
  • Served food and beverages to guests in a timely and efficient manner
  • Ensured accuracy in order delivery, including special requests or dietary restrictions
  • Handled cash transactions and processed payments.

Real Estate Photographer

Tour Factory Bay Area. Online Marketing
04.2018 - 04.2021
  • Created visually stunning photographs of residential and commercial properties using advanced photography equipment and techniques
  • Collaborated with real estate agents to capture the unique features and highlights of each property for marketing purposes
  • Edited and retouched images to ensure high quality and consistency in accordance with client specifications
  • Maintained a flexible schedule to accommodate property shoot requests and deliver final images within tight deadlines.

Pet sitter / dog walker

Wag
02.2018 - 03.2021
  • Regularly communicated with pet owners to provide updates on their pets' behavior, health, and overall well-being during each visit
  • Provided daily care and companionship for pets, including feeding, walking, and administering medication as needed
  • Established and maintained positive relationships with pet owners through consistent communication and updates on their pets' well-being
  • Managed schedules and coordinated appointments for multiple clients to ensure timely and efficient care for each pet
  • Implemented personalized training exercises and enrichment activities to promote physical and mental stimulation for dogs in my care
  • Provided attentive care and companionship to pets, ensuring their well-being and comfort during scheduled visits
  • Assisted dogs with behavior issues in acclimating to rule-based environments and improving sociability.

Front End Associate

Costco
10.2016 - 12.2017
  • Engaged with customers in a friendly and professional manner to provide assistance with product selection and answer inquiries, resulting in increased customer satisfaction
  • Maintained a visually appealing store environment by ensuring merchandise displays were organized and well-stocked, contributing to a positive shopping experience for customers
  • Collaborated with team members to meet sales goals and exceed performance targets, demonstrating strong teamwork and communication skills
  • Utilized POS system to process transactions accurately and efficiently, while also promoting store loyalty programs to drive customer engagement and repeat business.

Technical Contractor

Robis Elections
12.2014 - 09.2016
  • Delivered exceptional technical support services for election software provided by Robis Elections
  • Provided on-call election day support at all designated voting sites
  • Conducted thorough system testing to identify and resolve issues, ensuring optimal performance and functionality for local and national elections
  • Provided ongoing technical support and training for end users, enhancing overall system usability and user satisfaction
  • Collaborated with cross-functional teams to design and deploy new technology initiatives, such as cloud migration and data integration projects
  • Ensured cleanliness and organization of all usable hardware and election material.

Umpire

SJ Umpire Association
03.2009 - 10.2012
  • Officiated a variety of baseball and softball games, maintaining control of game flow and enforcing rules with fairness and consistency
  • Managed player and coach interactions, resolving conflicts and disputes in a professional and diplomatic manner
  • Demonstrated strong decision-making skills in high-pressure situations, ensuring accurate calls and upholding the integrity of the game
  • Collaborated with fellow umpires to improve officiating techniques and provide constructive feedback for continual growth and development
  • Maintained accurate records of scores, fouls, and other game statistics for post-game reporting purposes
  • Promoted sportsmanship among players by modeling respectful behavior and addressing any negative conduct
  • Maximized time efficiency with timely arrivals at scheduled games and prompt completion of necessary paperwork
  • Boosted player morale through clear communication of expectations and constructive feedback on performance.

Education

Skills

  • Customer service excellence
  • Strong multitasking abilities
  • Attention to detail
  • Strong Organization
  • Client Relationship Building
  • Documentation

Hobbies and Interests

  • Photography
  • Getting lost in a good book
  • Capturing moments
  • Feeling the music
  • Every kind of sport

Timeline

Appointment Coordinator

Cardinale Auto Group
05.2024 - Current

Bartender/Server/IRD Runner

Saltwood, Hersha Hospitality Management
04.2021 - 04.2024

Real Estate Photographer

Tour Factory Bay Area. Online Marketing
04.2018 - 04.2021

Pet sitter / dog walker

Wag
02.2018 - 03.2021

Front End Associate

Costco
10.2016 - 12.2017

Technical Contractor

Robis Elections
12.2014 - 09.2016

Umpire

SJ Umpire Association
03.2009 - 10.2012

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Colin Amoroso