Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colin Bamba

Carlin,NV

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience

Work History

Food Service Leader 1

Pilot Travel Centers/Subway
Carlin, NV
12.2024 - Current
  • Provided training for new staff members on proper food preparation techniques.
  • Maintained cleanliness of kitchen equipment, utensils and work areas.
  • Ensured compliance with food safety regulations and quality control standards.
  • Managed cash registers, credit card transactions and other financial activities.
  • Addressed any issues or concerns raised by customers or staff members.
  • Resolved customer complaints promptly and professionally.
  • Coordinated deliveries from suppliers to ensure timely arrival of goods.
  • Created weekly reports detailing sales, labor costs, profits and losses.
  • Monitored cost-control systems to maintain budget goals.
  • Planned work schedules to ensure adequate staffing levels during peak hours.
  • Enforced health and safety regulations among all employees.
  • Performed regular maintenance checks on kitchen equipment.
  • Reviewed employee performance evaluations and provided feedback accordingly.
  • Implemented policies and procedures related to restaurant operations.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Supervised kitchen staff in the daily operations of the restaurant.
  • Performed variety of duties related to food service.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Operated cash register to process cash, check, and credit card transactions.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Explained goals and expectations required of trainees.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.

Retail Sales Specialist II

Pilot Travel Centers
Carlin, NV
04.2024 - 12.2024
  • Handled customer complaints in a professional manner, responding quickly to resolve issues.
  • Stocked shelves with merchandise, and maintained a neat store appearance.
  • Provided training support for new employees on sales techniques and operational procedures.
  • Maintained an organized work environment to ensure efficient customer service.
  • Managed multiple tasks simultaneously while ensuring accuracy at all times.
  • Created displays to promote new products or special offers available in-store.
  • Operated the cash register to process payments from customers.
  • Developed strong relationships with customers through excellent customer service skills.
  • Promoted additional services such as loyalty programs or delivery options.
  • Maintained accurate records of all transactions for inventory control purposes.
  • Utilized POS system to process payments quickly and accurately.
  • Greeted customers, answered questions and provided assistance with purchasing decisions.
  • Performed inventory checks to identify any shortages or discrepancies in stock levels.
  • Implemented store policies regarding returns, exchanges, warranties and security procedures.
  • Analyzed customer feedback data to identify areas of improvement within the store.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Created price tags and merchandise signs for new items.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Developed customer relationships by providing product knowledge and offering advice on product selection.

Overnight Freight Associate

Home Depot
Elko, NV
05.2024 - 11.2024
  • Reported any damaged cargo immediately upon discovering it during unloading process.
  • Performed quality control checks on all incoming and outgoing freight.
  • Managed orders by pulling items from designated areas within the warehouse.
  • Followed safety protocols while handling heavy packages or hazardous materials.
  • Organized freight in a neat, orderly fashion according to company standards.
  • Assisted with inventory management and cycle counting.
  • Loaded and unloaded freight from trucks using pallet jacks and forklifts.
  • Maintained cleanliness of warehouse by sweeping, mopping, and organizing merchandise shelves.
  • Communicated effectively with supervisors about any issues related to freight handling operations.
  • Worked closely with other team members to ensure efficient operation of shipping and receiving department.
  • Received incoming stock ensuring that it is properly labeled and stored in designated areas.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Picked up boxes and related trash from sales floor.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Prepared products by adding tags and readying pallets for restocking.
  • Assessed floor displays to restock merchandise.
  • Checked shelves in department to determine replenishment needs.

Produce Department Manager

Khoury Fresh Market Carlin
Carlin, NV
10.2020 - 05.2024
  • Replenished, rotated and culled displays several times daily.
  • Assisted customers with produce questions and special orders.
  • Received produce deliveries and unloaded produce.
  • Trained and coached new team members.
  • Participated in quarterly inventory counts and conducted inventories.
  • Trimmed, washed and bundled produce.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Analyzed business performance data and forecasted business results for upper management.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided clear, attractive and consistent signage.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality and conformance.

Education

High School Diploma -

Okkodo High School
Dededo, GU
06.2020

Serv-Safe Food Protection Manager Certificate

Skills

  • Quality Control Analysis
  • Display Creation
  • Produce Trimming
  • Purchasing and Planning
  • Complex Problem Solving
  • Cost Control
  • Hiring and Training
  • Scheduling and Coordinating
  • Administration and Reporting
  • Team Leadership
  • Teamwork and Collaboration
  • Employee Coaching and Motivation
  • Problem Resolution
  • Team Building
  • Performance Evaluations
  • Verbal and Written Communication
  • Goal Setting
  • Retail Management Background
  • Computer Skills
  • Time Management
  • Customer Service
  • Work Planning and Prioritization
  • Recruitment and Hiring
  • Good Judgment
  • Decision Making
  • Calm Under Pressure
  • Shift Scheduling
  • Food safety
  • Employee training
  • Inventory management
  • Budget management
  • Customer service
  • Cash handling
  • Quality control
  • Team leadership
  • Conflict resolution
  • Performance evaluation

Timeline

Food Service Leader 1

Pilot Travel Centers/Subway
12.2024 - Current

Overnight Freight Associate

Home Depot
05.2024 - 11.2024

Retail Sales Specialist II

Pilot Travel Centers
04.2024 - 12.2024

Produce Department Manager

Khoury Fresh Market Carlin
10.2020 - 05.2024

High School Diploma -

Okkodo High School

Serv-Safe Food Protection Manager Certificate

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