Summary
Overview
Work History
Education
Skills
Motivated, Willing to Learn and Grow
Timeline
Generic

Colin Bambo

Bowie,MD

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to the company's growth. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

6
6
years of professional experience

Work History

Dropshipping

Shopify
Remote , MD
02.2025 - Current
  • Conducted testing of software and systems to ensure quality and reliability.
  • Recognized by management for providing exceptional customer service.
  • Regularly updated inventory levels on eCommerce sites according to demand.
  • Integrated payment gateways into eCommerce stores for secure transactions.
  • Organized training sessions for team members on topics related to eCommerce operations and best practices.
  • Maintained software applications such as Content Management Systems and eCommerce platforms.
  • Monitored trends in ecommerce industry, incorporating new ideas into marketing plans.
  • Integrated third-party tools into the company's eCommerce platform for better performance.
  • Implemented SEO best practices across all digital channels including blogs and ecommerce sites.
  • Tested functionality of ecommerce platform prior to launch.
  • Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.

Concierge/Office Data Entry Clerk

Arrive. Silver Sprint
Silver Spring, Maryland
05.2022 - 11.2023
  • Managed inventory and supplies to ensure materials were available when needed.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Updated and maintained databases with current information.
  • Prepared source data by compiling necessary documents, files and information at start of each new project.
  • Updated existing records with new or revised information as needed.
  • Assisted colleagues with resolving any issues related to data entry operations.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Identified, corrected, and reported data entry errors.
  • Operated various office equipment such as scanners, printers. when required.
  • Maintained database by entering new and updated customer and account information.
  • Maintained confidentiality of sensitive information entered into the system.

Retail Merchandising Specialist

Driveline Retail
Lanham, MD
09.2021 - 02.2022
  • Updated store planograms in collaboration with management.
  • Managed and coordinated the implementation of retail merchandising strategies to increase sales.
  • Read orders to verify attributes and quantities of merchandise.
  • Analyzed sales data to adjust product placement and inventory levels for optimal performance.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Placed products on conveyors for final wrapping and shipment.
  • Displayed promotional material such as signs and banners.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Displayed products to drive sales, using knowledge of consumer and market trends.
  • Communicated and coordinated execution of planograms with store management.
  • Stocked shelves with merchandise to ensure availability of products for customers.

General Warehouse Associate

Glass Distributors
Bladensburg, MD
04.2019 - 06.2020
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Labeled containers, container tags, or products using marking tools such as labels or ink stamps.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Processed returns from customers per company guidelines including inspecting returned items for damage.
  • Checked expiration dates on products stored in the warehouse and rotated stock as needed.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.

Education

High School Diploma -

Duval High School
Lanham, MD
06-2020

Skills

  • Problem solving
  • Collaboration skills
  • Attention to detail
  • Problem resolution
  • Communication
  • Supervision and leadership
  • Organizational skills
  • Relationship building
  • Dependable and responsible
  • customer service
  • data entry
  • Troubleshooting
  • Team building
  • Calm under pressure
  • Training & Development

Motivated, Willing to Learn and Grow

  • Dedicated to growth
  • I am a good long term investment
  • I am a fast learner
  • I keep my skills up to date
  • I am a team player
  • I embrace new emerging technology

Timeline

Dropshipping

Shopify
02.2025 - Current

Concierge/Office Data Entry Clerk

Arrive. Silver Sprint
05.2022 - 11.2023

Retail Merchandising Specialist

Driveline Retail
09.2021 - 02.2022

General Warehouse Associate

Glass Distributors
04.2019 - 06.2020

High School Diploma -

Duval High School

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