Dependable and knowledgable individual. Lots of exceptional experience in customer service and people interaction. Quick problem solver, team player, and adaptive and quick learner.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Electrical/Plumbing/Construction Worker
Blevins Remodeling
Johnson City, Tennessee
07.2025 - Current
Operated hand and power tools for various construction tasks.
Assisted in framing, drywall installation, and finishing work.
Collaborated with team members to ensure project timelines were met.
Meat/Produce Department Manager
Walmart
Johnson City, Tennessee
03.2024 - 07.2025
Managed daily operations of produce department in fast-paced retail environment.
Oversaw inventory management and product quality standards for fresh produce.
Trained and mentored team members on customer service and product knowledge.
Coordinated stock replenishment and merchandising to enhance product visibility.
Implemented safety protocols for handling and storing perishable items.
Developed schedules for staff to ensure optimal coverage during peak hours.
Collaborated with suppliers to maintain consistent product availability and freshness.
Monitored sales trends to adjust inventory levels and minimize waste effectively.
Monitored inventory levels of fresh produce, ensuring optimal stock levels were maintained.
Implemented strategies to increase sales volume within the department.
Developed and implemented daily, weekly, monthly operational plans for the Produce Department.
Resolved customer complaints promptly and professionally.
Maintained cleanliness of work area by sweeping floors, cleaning shelves, disposing of trash bins regularly.
Adhered to all health codes and safety regulations when handling produce goods.
Supervised staff members in the Produce Department, providing guidance on customer service standards and procedures.
Assisted customers with selection of produce items upon request.
Garden/Seasonal/Toys Department Manager
Walmart
Johnson City, Tennessee
10.2021 - 03.2024
Managed daily operations and ensured team adherence to company policies.
Developed schedules to optimize staff allocation across various departments.
Supervised and trained team members on operational best practices and safety protocols.
Coordinated inventory management to maintain stock levels and reduce shortages.
Facilitated communication between departments to ensure alignment on objectives.
Conducted regular performance evaluations and provided feedback to team members.
Oversaw compliance with safety regulations and promoted a culture of workplace safety.
Handled shift overstock, restocking and inventory control.
Coached and trained new staff members, providing guidance on department policies and procedures.
Followed safety protocols and company processes and procedures.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Worked closely with sales associates to complete tasks.
Monitored daily sales figures to track trends in customer buying behavior.
Executed targeted merchandising and promotional plans to meet department sales goals.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
Manager
Mcdonald’s
Johnson City, Tennessee
10.2018 - 10.2021
Supervised daily operations to ensure efficient service delivery.
Trained staff on customer service and food safety procedures.
Managed inventory levels and ordered supplies as needed.
Coordinated schedules to optimize team productivity during peak hours.
Resolved customer complaints promptly and professionally.
Enforced cleanliness standards across all restaurant areas.
Conducted performance evaluations for team members regularly.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
Science Hill High School
Johnson City, TN
Skills
Sales experience working as a Walmart Manager
Certified trainer and operator with PLE such as forklift, electric pallet jack, scissor lift, and walkie-stacker
3 years of residential plumbing, HVAC, and electrical experience from working along side my father and his business during my free time
EPA 608 Universal Certification for HVAC
Skilled with hand tools, and small engine power equipment
Chief Nursing Officer (CNO) at Holson Valley Medical Center/ Indian Path Community HospitalChief Nursing Officer (CNO) at Holson Valley Medical Center/ Indian Path Community Hospital