Colin Borgeson
glendale,Arizona
Summary
Dynamic shift leader with expertise in team leadership, process improvement, and employee training. Proven ability to optimize workflow and foster a positive work environment while ensuring quality control and policy compliance.
Overview
11
11
years of professional experience
Work History
Shift Leader
Rauch North America
Waddell, Arizona
03.2021 - Current
- Supervised team operations to optimize workflow and ensure adherence to safety standards.
- Trained new employees on procedures and workplace safety protocols.
- Assisted with quality control inspections to maintain product integrity.
- Communicated daily operations and team performance metrics to management.
- Implemented process improvements to boost productivity and streamline tasks.
- Fostered a positive work environment through team-building activities.
- Delegated tasks to staff while monitoring performance and completion rates.
- Monitored equipment performance and coordinated maintenance or repairs.
Glazier
Glaz tech
Phoenix, Arizona
07.2018 - 02.2021
- Safely operated hand and power tools for glazing tasks.
- Accurately measured and cut glass to specifications.
- Maintained cleanliness and organization in the work area.
- Trained new team members on glazing techniques effectively.
- Inspected installations for quality and safety compliance.
- Lifted heavy glass pieces using hoists or cranes as necessary.
- Applied sealants to secure glass edges in place.
Shift Leader
Goodwill
Phoenix, Arizona
01.2015 - 10.2018
- Coordinated shift schedules to enhance staff coverage and operational efficiency.
- Processed customer transactions using cash register and point-of-sale system.
- Sorted and organized donations for optimal display on sales floor.
- Assisted customers in locating items and delivering product information.
- Maintained cleanliness and organization of store environment on a daily basis.
- Collaborated with team members to restock shelves and manage inventory levels.
- Trained new staff on store policies and customer service best practices.
- Promoted special events through effective signage and direct customer interactions.
Skills
- Team leadership and delegation
- Process improvement and quality control
- Employee training and development
- Equipment maintenance coordination
- Policy enforcement and compliance
- Goal setting and tracking
- Employee relationship management
- Problem solving and critical thinking
- Role modeling and mentorship
Timeline
Shift Leader
Rauch North America
03.2021 - Current
Glazier
Glaz tech
07.2018 - 02.2021
Shift Leader
Goodwill
01.2015 - 10.2018