Dynamic and self-motivated professional with experience at Massey's Furniture Barn, excelling in material handling and assembly. Recognized for punctuality and problem-solving skills, contributing to team goals and enhancing customer satisfaction. Proven ability to lift heavy items safely while maintaining a clean and organized workspace.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Massey's Furniture Barn
02.2025 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Supported customer satisfaction efforts through prompt resolution of delivery issues.
Assembled furniture for the showroom and for delivery.
Delivered furniture purchased in showroom.
Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Dish Washer
Laker's Eats
10.2023 - Current
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Stepped into additional roles during busy times to boost coverage of important stations.
Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Reduced dish breakage by carefully handling delicate items during the washing process.
Server/Cashier Helper Ice Cream Shop
Strader's Saturdays Sundaes and More Ice Cream
05.2018 - 09.2023
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Pizza Maker/Delivery Driver
Valley Peetza
12.2019 - 06.2020
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Monitored and maintained clean working areas and cooking surfaces.
Used pizza cutter to slice pizzas according to size and customer specifications.
Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Wiped down counters and food prep stations using bleach and clean cloths.
Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
Education
Auto Tech-Jefferson Lewis Boces
Lyme Central School
Chaumont, NY
06-2024
Skills
Self-motivated and disciplined
Heavy lifting
Loading and unloading
Warehouse safety
Clear communication
Attention to detail
Problem-solving
Material loading and unloading
Punctual and dependable
Stacking and staging
Assembly and production
Accomplishments
Participated in extra curricular activities including ice hockey, lacrosse and boxing. Won Golden Gloves in 2023, Buffalo, NY. Record for 12 matches 5/7.