Colin Conley
Gaithersburg,MD
Summary
Positive, respectful, and reliable worker who excels at supporting customers and accommodating their needs. With over 3+ years of experience in the restaurant industry, there's no kitchen job I'm afraid of. While most of my experience does lie in the food industry, I'm really to hoping to branch out into different sales industries and see where my skills fit the best. I always strive to find different ways to excel in any position, and always turn both positive and negative feedback into an opportunity to learn and grow.
Overview
5
5
years of professional experience
Work History
Host/Food Runner
Burtons Grill
03.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Used cash registers and credit card machines to cash out customers.
Cold Food Prep, Panera Bread
06.2022 - 09.2022
- Managed time efficiently in order to complete all tasks within deadlines
- Made food according to standard recipes with requested changes for customer satisfaction
- Supported kitchen team by being responsive and pitching in to complete tasks
- Cleaned and maintained work areas, equipment and utensils
CFA Team Member
Chick-Fil-A
10.2018 - 05.2020
- Cleaned and sanitized work areas, equipment, utensils,dishes and silverware
- Portioned and wrapped food or placed directly on platesfor service to patrons
- Performed personnel activities such as supervising andtraining employees
- Weighed or measured ingredients.
- Stored food in designated containers and storage areas toprevent spoilage
- Received and stored food supplies, equipment and utensilsin refrigerators, cupboards and other storage areas
- Cut various foods, such as fruits and vegetables, to preparefor cooking and serving
- Kept inventory of quantities of food used.
- Operated and utilized an industrial walk-in sized oven
- Operated POS systems and input information intocompany computer programs
- Performed personnel activities such as supervising andtraining employees
- Wrapped menu item such as sandwiches, hot entrees anddesserts for serving or for takeout
- Communicated with customers regarding orders,comments and complaints
- Accepted payment from customers and made change asnecessary
- Performed cleaning duties such as sweeping, mopped andwashing dishes, to keep equipment and facilities sanitary.
Education
No Degree - Theatre Communications
Gannon University
Erie, PA12.2024
Associate - Culinary And Hospitality In Culinary Arts
Howard Community College
Skills
- Drinks Service
- Sales Promotion
- Customer Service
- Kitchen Stock Management
- Pre-Bussing Operations
- POS Software
- Attentive Service
- Attending Multiple Customers
- Strong Client Relations
- Multitasking Abilities
- Excellent Communication
Timeline
Host/Food Runner
Burtons Grill
03.2023 - Current
Cold Food Prep, Panera Bread
06.2022 - 09.2022
CFA Team Member
Chick-Fil-A
10.2018 - 05.2020
No Degree - Theatre Communications
Gannon University
Associate - Culinary And Hospitality In Culinary Arts
Howard Community College
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