Colin Dunleavy
Sandy
Summary
Experienced project manager with a strong background in both education and industry, eager to leverage skills to develop expertise and contribute to a dynamic team. Seeking a challenging position to apply knowledge and drive for continuous improvement, while pursuing professional growth and advancement opportunities.
Overview
14
14
years of professional experience
Work History
Implementation Project Manager
LightspeedEVO
03.2021 - Current
- Consult on methods to maximize the dealership's efficiency, profits, sales, productivity, and revenue.
- Consult with dealership department management to assess dealership business practices, processes, workflows, and critical business drivers.
- Customize and implement DMS application software.
- Perform verification meetings to ensure client understanding of our application and gain client confirmation of application customization.
- Train the client on application functionality where knowledge gaps exist.
- Conducts post-implementation follow-up meetings with clients to ensure optimum application usage, accuracy of customization, and satisfaction.
- Update key install and preparation information, monitor personal backlogs, and prepare monthly reports.
Implementation Consultant – Operations
Entrata
01.2019 - 03.2021
- Consult on system functionality for flagship product, Entrata Core. Assess current business strategy, suggest best practices, and deliver customized solutions to accommodate challenging requirements and workflows.
- Plan and oversee the accurate migration of complex data from one property management system to another, where timing and accuracy are critical.
- Manage multiple high stakes projects simultaneously.
- Collaborate across departments to add enhancement features to meet client needs and affect a world-class implementation experience.
Associate Operations Consultant
Entrata
08.2018 - 01.2019
- Complete assigned items from implementation consultants in a timely and accurate manner.
- Provide data analysis, validation and quality control for consultation practices.
- Continue to absorb additional consultant projects and responsibilities while expanding the current role.
- Exhibit consistent time management skills and attention to detail throughout the workday.
Client Resolution Specialist - Accounts Payable
Entrata
07.2017 - 08.2018
- Provide technical support to key clients regarding accounts payable and accounts receivable issues/bugs.
- Handle inbound phone calls/tickets from Property Management teams.
- Work as a team to deliver exceptional service.
- Achieved expertise in Entrata product.
- Exemplify all corporate values and adhere to all corporate codes of conduct.
Assistant Property Manager
Bozzuto Management Company
08.2016 - 06.2017
- Assist with property and office reporting, managing lease files, audits, and renewals.
- Manage efficient rental collections, rent postings, and daily deposits in Yardi.
- Contribute to achievement of team goals, leasing benchmarks, and resident retention.
- Support outreach initiatives that effectively market/promote the property.
- Understand the current sub-market and mentor others to ensure their comprehension.
- Lead by example to help maintain a high-performing, customer-focused team.
- Contribute to resident satisfaction and the achievement of property goals.
- Received Brass Knuckle Award for lowest delinquency in company for 2016.
Assistant Property Manager
Pearson Square Apartments
08.2016 - 06.2017
- Assist with property and office reporting, managing lease files, audits, and renewals.
- Manage efficient rental collections, rent postings, and daily deposits in Yardi.
- Contribute to achievement of team goals, leasing benchmarks, and resident retention.
- Support outreach initiatives that effectively market/promote the property.
- Understand the current sub-market and mentor others to ensure their comprehension.
- Lead by example to help maintain a high-performing, customer-focused team.
- Contribute to resident satisfaction and the achievement of property goals.
- Received Brass Knuckle Award for lowest delinquency in company for 2016.
Leasing Director
Lakeside Apartments
02.2015 - 07.2016
- Manage team of three leasing agents to meet company goals and quotas.
- Assist in the interview process and provide in depth training of all new employees.
- Work with General Manager on all marketing and research for the community.
- Plan and host resident events.
- Continue to achieve the highest standards and scores from phone shops and community visits.
- Conduct weekly market research to ensure community is properly positioned in the market.
Sales & Service Associate
Sales & Service Associate
06.2011 - 02.2015
- Deliver timely and remarkable customer service to community residents, prospects & vendors.
- Greet and provide tours for prospective residents as well as answer calls and emails.
- Maintain attention to detail to generate and maintain documents in accordance to the renewal, move in, move out and lease change process in Yardi.
- Demonstrate consistent time management skills throughout the workday.
Education
Bachelor of Science - Business Administration
Old Dominion University
Norfolk, VA05.2010
Skills
- Leadership
- Effective Communication Ability
- Microsoft Office/Excel
- Time Management
- Consulting
- Management
- Customer service
- Strong Attention to Detail
- Software Configuration
- Software Implementation
- Salesforce
- Project Management
Timeline
Implementation Project Manager
LightspeedEVO
03.2021 - Current
Implementation Consultant – Operations
Entrata
01.2019 - 03.2021
Associate Operations Consultant
Entrata
08.2018 - 01.2019
Client Resolution Specialist - Accounts Payable
Entrata
07.2017 - 08.2018
Assistant Property Manager
Bozzuto Management Company
08.2016 - 06.2017
Assistant Property Manager
Pearson Square Apartments
08.2016 - 06.2017
Leasing Director
Lakeside Apartments
02.2015 - 07.2016
Sales & Service Associate
Sales & Service Associate
06.2011 - 02.2015
Bachelor of Science - Business Administration
Old Dominion University
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