Colin Fox
Boca Raton,FL
Summary
Client-focused help field technician with experience installing and computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Eager to contribute to team success through problem-solving, attention to detail and excellent organizational skills.
Overview
5
5
years of professional experience
Work History
IT Field Technician
Blue Sky Communication
11.2020 - Current
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed, configured and maintained computer systems and network connections.
Axe Master
Game Of Axes
02.2019 - 11.2020
- Instructed customer on how to throw axes at a target for play.
- manager duties included, scheduling employees, inventory on supplies, food and beverages. Hiring new employees when needed.
Education
Computer Science
Bowling Green State University
Bowling Green, OHAssociate of Arts - Computer And Information Sciences
Palm Beach State College
Lake Worth, FL12.2022
Skills
- Desktop support
- Data backup and retrieval
- Remote access technology
- Technical issues analysis
- Customer service
- System Upgrades
- Equipment Maintenance
- Diagnostic Testing
- System Configuration
- Hardware Repair
- Professional Communication
- Hardware and Software Installation
Relevant Skills
- Practiced troubleshooter with excellent diagnostics and repair abilities.
- Boost system performance by thoroughly evaluating and correcting different hardware and software issues.
- Knowledge of network administration, backup, security management, email systems and applications support.
- Installing, configuring and maintaining customer network equipment including routers, gateways, switches and wireless access points.
Timeline
IT Field Technician
Blue Sky Communication
11.2020 - Current
Axe Master
Game Of Axes
02.2019 - 11.2020
Computer Science
Bowling Green State University
Associate of Arts - Computer And Information Sciences
Palm Beach State College
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