Summary
Overview
Work History
Education
Skills
Personal Projects
Timeline
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Colin Hanten

Ballwin,Missouri

Summary

Motivated student eager to leverage educational background in a professional setting. Demonstrates strong technical skills with various software applications. Proven ability to manage challenging tasks effectively while maintaining excellent time management.

Overview

6
6
years of professional experience

Work History

Technical Analyst4

Southern Illinois University Edwardsville
Edwardsville, IL
01.2026 - Current
  • Manage service tickets using Tikit.ai, resolving Windows, macOS, networking, and hardware issues to maintain seamless operations.
  • Install, configure, and troubleshot computers, classroom technology, software, and peripherals, ensuring optimal functionality for educational use.
  • Support faculty, staff, and students with technical issues across university systems, enhancing user experience and system usability.

Association for Information systems - Secretary

Southern Illinois University Edwardsville
Edwardsville, USA
07.2026 - Current
  • Record meeting minutes and organized club documentation for executive board meetings.
  • Contribute ideas and assisted in planning meetings, events, and club activities to engage members.
  • Designs promotional flyers for club events, enhancing visibility in emails and on social media.

Event Technology Technician

NFA MMA Promotion
St. Louis, USA
12.2025 - Current
  • Install, test, and troubleshoot A/V systems, production hardware, and display equipment.
  • Manage production computers to facilitate seamless event operations.
  • Deploy and configured network cabling for robust live event infrastructure.

Guest Services Associate

Grant's Farm
St. Louis, USA
05.2023 - 08.2025
  • Assisted over 100 guests daily, ensuring efficient processing of customer transactions in fast-paced environment.

File Clerk

B.A.L.B. Law Firm
St. Louis, USA
01.2021 - 01.2024
  • Organized, scanned, and archived legal documents to ensure accurate and confidential record-keeping.

Education

Bachelor of Science - Computer Information Systems

Southern Illinois University Edwardsville (SIUE)
Edwardsville, IL
05-2028

Skills

  • Tikitai proficiency
  • Technical support
  • Customer service
  • Windows 10 and 11
  • Windows management
  • macOS support
  • Remote desktop management
  • Remote access tools
  • System administration
  • Software configuration
  • Hardware troubleshooting
  • Linux basics
  • Docker containers
  • Virtual desktop
  • SQL database management
  • Microsoft 365 applications
  • GitHub
  • BI analytics
  • ChatGPT
  • Claude
  • Google Gemini
  • prompt engineering

Personal Projects

  • Homelab Infrastructure, 2026, Personal Project, Built and configured a Dell OptiPlex home server running Ubuntu Linux. Configured SSH and Remote Desktop for headless administration and home networking for self-hosted services. Diagnosed and resolved operating system, networking, hardware, and remote connectivity issues.
  • Docker Container Platform, 2026, Personal Project, Installed and configured Docker on Ubuntu Linux. Deployed Jellyfin using Docker while managing images, containers, volumes, and networking., Troubleshot Docker deployment, networking, and storage issues.
  • Virtualization Project 2026, Installed Windows in a virtual machine and tested software compatibility across virtualized environments.

Timeline

Association for Information systems - Secretary

Southern Illinois University Edwardsville
07.2026 - Current

Technical Analyst4

Southern Illinois University Edwardsville
01.2026 - Current

Event Technology Technician

NFA MMA Promotion
12.2025 - Current

Guest Services Associate

Grant's Farm
05.2023 - 08.2025

File Clerk

B.A.L.B. Law Firm
01.2021 - 01.2024

Bachelor of Science - Computer Information Systems

Southern Illinois University Edwardsville (SIUE)
Colin Hanten