COLIN HARLOW
Bonita Springs
Summary
Results-driven Talent Acquisition and Relationship Management professional with expertise in recruiting, onboarding, and employee engagement. Skilled in cultivating relationships, assessing client needs, and managing high-volume pipelines to enhance candidate experiences. Strong educational background in Labor and Employment Relations supports effective talent management strategies that drive organizational success.
Overview
8
8
years of professional experience
Work History
Senior Consultant
Advocate Financial
03.2023 - Current
- Directed strategic initiatives to enhance client relationships within a portfolio exceeding 600 accounts.
- Facilitated enrollment of over $9.8 million into financial relief programs, enhancing client access to resources.
- Engaged and qualified 30–50 prospective clients daily, contributing to business expansion.
- Cultivated long-lasting client relationships, driving retention and loyalty.
- Employed various CRM platforms to streamline client interactions and improve service delivery.
- Facilitated cross-functional partnerships between marketing and operations to streamline processes.
- Developed comprehensive financial plans tailored to client needs.
- Guided new sales representatives through onboarding procedures to ensure effective integration into the team.
Associate Account Executive
BHG Financial
07.2022 - 11.2022
- Assessed customer qualifications to align prospects with appropriate service offerings, enhancing conversion potential.
- Streamlined processes within high-volume pipeline, resulting in a 55% conversion success.
- Developed strategic partnerships with clients to support business growth and retention.
- Coordinated cross-departmental efforts to streamline processes, leading to improved operational efficiency.
- Utilized Salesforce and LOS to enhance sales operations and strengthen customer relationship management.
HR Associate
API Technologies
04.2022 - 07.2022
- Managed interview logistics and developed onboarding programs to facilitate seamless transitions for new hires.
- Executed phone screenings and employment verifications to identify top candidates for open positions.
- Streamlined HR documentation procedures to enhance organization and accessibility of personnel records.
- Administered secure handling and organization of confidential HR records to protect employee information.
Human Resources Assistant
Avail Technologies
06.2021 - 01.2022
- Managed full-cycle recruiting processes, encompassing job postings, phone screenings, interview scheduling, reference checks, and onboarding.
- Facilitated onboarding for 20 new hires, promoting seamless integration into the organization.
- Supported recruitment by organizing career fairs, increasing candidate engagement and interest.
- Collaborated with hiring teams to develop effective talent acquisition strategies.
- Oversaw maintenance of HR documentation to ensure compliance and accuracy.
Assistant HR/Recruiting Representative
Wegmans
03.2018 - 06.2021
- Coordinated recruiting, interviews, applicant tracking, and hiring events to streamline hiring process.
- Resolved inquiries and enhanced shopper satisfaction through exceptional customer service.
- Assisted customers in product selection, ensuring satisfaction and loyalty.
Education
B.A. - Labor and Employment Relations
The Pennsylvania State University
Skills
- Talent Acquisition
- Candidate Sourcing
- Interviewing candidates
- Recruiting support
- Onboarding
- Talent Pipeline Development
- Hiring Manager Partnership
- Stakeholder Engagement
- ATS and CRM
- Customer Relationship Management
- Project Collaboration Tools
- Microsoft 365
- Consulting Frameworks
- Relationship Management
Timeline
Senior Consultant
Advocate Financial
03.2023 - Current
Associate Account Executive
BHG Financial
07.2022 - 11.2022
HR Associate
API Technologies
04.2022 - 07.2022
Human Resources Assistant
Avail Technologies
06.2021 - 01.2022
Assistant HR/Recruiting Representative
Wegmans
03.2018 - 06.2021
B.A. - Labor and Employment Relations
The Pennsylvania State University