Customer-focused professional with expertise in conflict resolution and problem-solving. Delivers effective service solutions that drive customer satisfaction and loyalty. Collaborates with teams to adapt to changing needs and consistently achieves organizational goals through efficient service.
Work History
Seasonal Worker
3 Years 3 Months
Village of Elburn Public Works | 05.2023 - 08.2026
Inspected streets, parks, and utility areas to identify hazards and maintenance needs.
Performed general labor tasks including raking, shoveling, trimming, and debris removal.
Loaded, unloaded, and transported materials, tools, and supplies to job sites.
Operated public works equipment for roadside cleanup, landscape maintenance, and seasonal facility support.
Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
Restaurant Busser
3 Years 11 Months
Nobel House | 11.2022 - Current
Cleared and reset tables in fast-paced environment, ensuring quick turnover for incoming guests and a clean dining area.
Assisted servers in delivering customer service by promptly refilling drinks, providing utensils, and accommodating special requests.
Monitored and responded to guest needs, anticipating requirements to enhance dining experience.
Golf Caddy
5 Years 5 Months
Stonebridge Country Club | 05.2021 - Current
Delivered exceptional customer service by assisting golfers with needs, enhancing overall enjoyment of their rounds.
Built positive relationships with regular golfers, resulting in consistent requests for caddy services.
Tailored communication methods to enhance interactions with golfers of all ages and abilities. to effectively interact with golfers of various ages, skill levels, and backgrounds.
Seasonal fulfillment/ closing expert
4 Months
Target | 10.2023 - 02.2024
Processed online orders and ensured accurate fulfillment, leveraging Target's systems to meet customer expectations during peak seasonal demand.
Resolved issues with orders or inventory discrepancies, ensuring timely resolutions that contributed to customer retention.
Stocked shelves and provided customer support during peak periods, demonstrating flexibility and adaptability.
Restaurant Employee
4 Months
Doughocracy | 04.2021 - 08.2021
Expertly crafted customized pizzas according to customer preferences, consistently delivering high-quality products and exceeding customer expectations.
Managed multiple orders simultaneously, organized toppings and monitored cooking times for timely pizza delivery.
Operated dishwashing equipment to clean and sanitize dishes, utensils, and kitchen equipment, maintaining a clean and organized workspace.
Drive Through Employee
6 Months
McDonald’s | 11.2019 - 05.2020
Managed drive-through orders, processing transactions to minimize wait times and enhance customer satisfaction.
Greeted customers, took orders, and provided menu recommendations to ensure a positive and friendly experience for drive-through customers.
Coordinated with team members to prepare orders and ensure timely delivery to drive-through customers during high-volume periods.
Education
Bachelor of Health Science - Interdeptmtl St (Health Sci - Entrepreneurial) BA
University of Iowa | Iowa City, Iowa | 12-2027
Minor in Business Administration
- Finance and Accounting
Kishwaukee College | Malta, Illinois | 01-2024
Men’s Soccer Team
Transferred
GPA: 3.45
Geneva High School | Geneva, Illinois | 05-2023
Varsity Men’s Soccer
Varsity Men’s Basketball
Graduated
GPA: 3.75
Skills
Team collaboration
Strong collaboration skills
Work ethic
Task prioritization
Problem-solving
Positive attitude
Organizational skills
Effective decision-making under pressure
Strong work ethic
Quick decision-making
Critical thinking
Friendly
positive attitude
Accomplishments
Played collegiate soccer while working towards a degree
Affiliations
Boys and Girls Club
Dance Marathon at the University of Iowa
Letters of Love at the University of Iowa
Phi Kappa Psi - University of Iowa
Timeline
Seasonal fulfillment/ closing expert
Target
10.2023 - 02.2024Read More
Seasonal Worker
Village of Elburn Public Works
05.2023 - 08.2026Read More
Restaurant Busser
Nobel House
11.2022 - CurrentRead More
Golf Caddy
Stonebridge Country Club
05.2021 - CurrentRead More
Restaurant Employee
Doughocracy
04.2021 - 08.2021Read More
Drive Through Employee
McDonald’s
11.2019 - 05.2020Read More
Geneva High School
Read More
Kishwaukee College
from Finance and Accounting
Read More
University of Iowa
Bachelor of Health Science from Interdeptmtl St (Health Sci - Entrepreneurial) BA