Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colin Henke

Warren,MI

Summary

Enthusiastic and motivated individual passionate about problem solving and customer service. Team player who works strongly both independent and within team settings to achieve desired goals. Skilled communicator committed to creating positive customer experiences. Very hardworking and determined candidate who is successful at managing multiple priorities at a time with a positive attitude.

Overview

6
6
years of professional experience

Work History

Elderly Caretaker

Homecare
08.2023 - Current
    • Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
    • Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
    • Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
    • Promoted mental stimulation through engaging conversations, recreational activities, and memory exercises tailored to each individual''s interests.
    • Conducted regular home assessments to identify potential hazards or accessibility issues that could impact a client''s safety or wellbeing.
    • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
    • Entertained, conversed, and read aloud to keep patients mentally alert.

Independent Distributor

Herbalife
09.2021 - 08.2023
  • Created and prepared visual aids, manuals and other materials used in teaching.
  • Coached individuals on methods for maintaining weight, weight gain, and weight loss.
  • Planned nutritional meal plan options with Herbalife products for individuals with various health goals.
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Built relationships with customers to encourage repeat business.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.

Parks and Recreation Worker

Warren Community Center
04.2020 - 09.2021
  • Ordered and maintained all recreational equipment.
  • Carried out a number of activities which can vary depending on the needs of the Parks and Recreation Department.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Liaised with community organizations to promote recreational activities.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Monitored recreational areas to make sure they were up to standard. If not up to standard, performed minor repairs.
  • Light janitorial and landscaping work.
  • Operated work vehicles from park to park.


Recreation Attendant

Warren Community Center
11.2018 - 04.2020
  • Maintained inventory of equipment, stored and retrieved guest-requested items and assembled and disassembled equipment.
  • Communicated proactively with guests to troubleshoot problems and provide guidance.
  • Cleaned and sanitized chairs, tables and workout equipment to comply with sanitation requirements.
  • Inspected recreational areas regularly to maintain safe and clean premises.
  • Provided information about facilities, entertainment options and rules and regulations to visitors.
  • Inspected equipment to detect wear and damage, and conducted minor repairs.
  • Conducted facility opening and closing procedures by unlocking and locking entrance gates, activating and deactivating working displays and turning off and on lights for security.
  • Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
  • Encouraged rules and regulations of recreation facility to promote safety and welfare of guests and members.

Ice Rink Attendant

Warren Community Center
12.2018 - 03.2019
  • Assisted in shutdown of skating rink and managed set up for next day use.
  • Issued tickets to customers and collected payment and fees for desired services.
  • Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Set up promotional displays and equipment for special events and activities.
  • Carefully patrolled ice during hours of operation to monitor proper traffic flow and skaters' safety.
  • Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
  • Maintained superior customer service skills when relaying rink policies and procedures to customers.
  • Initiated distribution, collection and upkeep of rented skates and tracked inventory.
  • Trained new recreation attendants on safety procedures and customer service tactics.

Education

Associate of Applied Science - Automotive Technology

Macomb Community College
Warren, MI
06.2026

No Degree -

Oakland University
Rochester, MI

High School Diploma -

Rochester Adams High School
Rochester Hills, MI
04.2020

Skills

    • Maintenance Tasks
    • Customer Service and Assistance
    • Problem - Solving Abilities
    • Repair Work
    • Quick Learner
      • Self Motivated
      • Determined and Full of Ambition
      • Adaptable and Flexible in Fast - Paced Situations
      • Dementia Care

Timeline

Elderly Caretaker

Homecare
08.2023 - Current

Independent Distributor

Herbalife
09.2021 - 08.2023

Parks and Recreation Worker

Warren Community Center
04.2020 - 09.2021

Ice Rink Attendant

Warren Community Center
12.2018 - 03.2019

Recreation Attendant

Warren Community Center
11.2018 - 04.2020

Associate of Applied Science - Automotive Technology

Macomb Community College

No Degree -

Oakland University

High School Diploma -

Rochester Adams High School

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