Colin Ingram
Ringwood,New Jersey
Summary
Driven by a strong work ethic and exceptional customer service skills, I streamlined operations at Alben Metal Products Inc and enhanced guest experiences at Guisseppe's Restaurant. My background includes expertise in inventory management and fostering positive customer interactions, significantly contributing to increased efficiency and customer loyalty. Demonstrated leadership as a Camp Counselor, ensuring safety and engaging activities for diverse groups. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
10
10
years of professional experience
Work History
Restaurant Team Member
Guisseppe's Restaurant
04.2022 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Machine Shop Assistant
Alben Metal Products Inc
03.2021 - 02.2023
- Streamlined inventory management through proper organization and labeling of tools, parts, and materials.
- Promoted a clean work environment through diligent housekeeping tasks such as sweeping floors, wiping down surfaces, and disposing of waste properly.
- Enhanced overall team performance by actively participating in regular meetings, offering input on ways to improve shop operations and achieve departmental goals.
- Supported a safe work environment by following safety protocols and wearing appropriate personal protective equipment at all times.
- Contributed to increased product quality by conducting thorough inspections of finished pieces using precision measuring instruments.
Grocery Store Cashier
Stop & Shop
01.2015 - 01.2016
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
- Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
Volunteer
Cupsaw Lake Improvement Association
07.2015 - 08.2015
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Camp Counselor
Cupsaw Lake Improvement Association
06.2014 - 08.2014
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Education
Bachelor of Science - Business Administration And Management
Montclair State University
Montclair, NJ08.2024
No Degree - Sports Management
University of New Haven
West Haven, CT09.2019
High School Diploma -
Lakeland Regional High School
Wanaque, NJ06.2017
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking Orders
- Verbal and written communication
- Guest experiences
- Strong Work Ethic
- Exceptional customer service
Timeline
Restaurant Team Member
Guisseppe's Restaurant
04.2022 - Current
Machine Shop Assistant
Alben Metal Products Inc
03.2021 - 02.2023
Volunteer
Cupsaw Lake Improvement Association
07.2015 - 08.2015
Grocery Store Cashier
Stop & Shop
01.2015 - 01.2016
Camp Counselor
Cupsaw Lake Improvement Association
06.2014 - 08.2014
Bachelor of Science - Business Administration And Management
Montclair State University
No Degree - Sports Management
University of New Haven
High School Diploma -
Lakeland Regional High School
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