Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
25
25
years of professional experience
Work History
Trainer
FedEx
05.2022 - Current
Mentored new employees to ensure consistent delivery of training materials and methodologies.
Evaluated training effectiveness through feedback and performance metrics, implementing necessary adjustments.
Collaborated with management to align training objectives with organizational goals and strategies.
Utilized various learning management systems to track participant progress and course completion rates.
Enhanced onboarding processes by creating comprehensive orientation programs for new hires.
Mentored new hires, resulting in stronger staff development and increased productivity.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Collaborated with subject matter experts to create accurate training content.
Enhanced trainee engagement through interactive workshops and hands-on activities.
Package Handler
FedEx:Ground
05.2020 - 05.2022
Implemented process improvements to enhance package handling speed.
Collaborated with team members to resolve logistical challenges quickly.
Driver
Enterprise Rent-A-Car
05.2015 - 03.2020
Delivering and assigning new car stock
Delivering rentable vehicles to rental branches in NJ, PA, and Delaware
Delivering sold vehicles to dealerships
Escorting customers to branch locations
General Manager
Stardust Ballroom, Bellmawr, N.J.
02.2008 - 07.2010
Managing the day-to-day operations of a 500-seat ballroom dancing and instruction facility
Hiring / scheduling live bands and caterers
Assisting with group classes / private lessons
Organizing / overseeing deliveries, services
Working with charity organizations including: Heart of Camden, Jewish War Veterans of the USA and the Foster and Adoptive Services of Camden County
Scheduling / overseeing security through both private contractors and local law enforcement
Trained in operating the AKA65 Seasons Four HVAC Unit
Directed daily operations, ensuring event execution and customer satisfaction.
Cultivated partnerships with local businesses to expand service offerings and enhance community engagement.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Stardust Ballroom, Pennsauken, N.J.
07.2000 - 06.2007
Operating sound and lighting equipment
Front desk operations including guest reception, admission, and transactions
Scheduling and facilitating lessons, social dances, weddings, and other events
Light maintenance and repair
Ballroom clean-up and supervision
General bar operations including retail transactions, stock, inventory, and customer service
Working with various dance organizations including Senior Citizens, R&B, Country, Ballroom and Latin
Working with customers, clients, students, and teachers
Working with wedding coordinators and rentals for corporate luncheons and other affairs