Colin Lis
Cleveland,OH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Senior Store Manager
Pet Supplies Plus
11.2014 - Current
- Field Trainer for new and existing Franchisees and owners
- Regional trainer for live departments overseeing 45 stores in 4 districts
- Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.
- Exceeded sales targets consistently through proactive promotion of products/services while maintaining exceptional levels of customer service.
- Maximized profitability by analyzing sales trends, adjusting product offerings accordingly, and optimizing pricing strategies.
- Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
- Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
- Championed employee growth by providing ongoing coaching, mentorship, and opportunities for career development within the organization.
- Built and motivated stellar teams using sound judgment and decision-making, resulting in minimal turnover and superior performance.
Store Manager
Aarons Sale And Lease
10.2011 - 11.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Accounting And Business Management
Waubonsee Community College
Sugar Grove, ILSkills
- Store operations
- Merchandise planning
- Inventory Control
- Facility Management
- Process Improvements
- Employee Relations
- P&L Administration
- Teamwork and Collaboration
- Decision-Making
- Customer Service Management
Timeline
Senior Store Manager
Pet Supplies Plus
11.2014 - Current
Store Manager
Aarons Sale And Lease
10.2011 - 11.2014
Accounting And Business Management
Waubonsee Community College
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