Colin MacDonald
Good Shepherd Catholic Parish
DENVER,Colorado
17
years of professional experience
Accomplished Senior Logistics Account Executive with a proven track record at Total Quality Logistics Inc., excelling in supply chain operations and customer service. Expert in developing customized logistics solutions and managing high-volume shipments, significantly enhancing business opportunities and customer satisfaction. Skilled in problem-solving and time management, adept at fostering strong relationships with carriers and shippers.
Work History
Maintenance Technician
9 Months- Responsible for opening of the school and church each morning and cleaning of the facilities throughout the day.
- On call for special emergencies throughout the day including special set ups and breakdowns.
- Working in the presence of students, honoring all policies and procedures established by the Archdiocese of Denver.
- Working as a team member to create a safe and secure environment for the children and parishioners.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Senior Logistics Account Executive
5 Years- Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy. Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Developed customized logistics solutions to meet unique client needs, resulting in increased business opportunities.
Marketing Intern/Board Advisor
8 Years 2 Months- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Expedited deliveries to meet customer deadlines and requirements.
- Enhanced company reputation by providing exceptional customer service and support.
Customer Relations Specialist
7 Months- Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Education
BBA - Supply Chain Management
- Extracurricular Activities: Division III Club Hockey
Skills
Supply Chain Operations
Transportation Management
Effective problem-solving and decision making abilities
Interpersonal communication
Relationship Building
Customer Engagement
Timeline
Maintenance Technician
Good Shepherd Catholic Parish
10.2024 - 07.2025Read More
Senior Logistics Account Executive
Total Quality Logistics Inc.
09.2018 - 09.2023Read More
Customer Relations Specialist
Frontier Airlines
01.2017 - 08.2017Read More
Marketing Intern/Board Advisor
Lynk Packaging
06.2008 - 08.2016Read More
Colorado State University
BBA from Supply Chain Management
Read More