Colin Maxwell
OKLAHOMA CITY
Summary
Experienced Data Analyst with over 5 years of expertise in utilizing SQL, Tableau, Power BI, PowerShell and other analytical tools to drive business insights and decision making. Proven ability to work cross functionally, improving communication and workflow between departments. Adept at analyzing complex datasets to identify trends, forecast outcomes, and streamline operations. Committed to leveraging data to solve business problems and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Data Analyst
LEXISNEXIS
01.2022 - Current
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Conduct in-depth data analytics using SQL, Tableau, Power BI, Excel, and Jira to deliver weekly insights and reports.
- Utilize Python and Microsoft PowerShell to assist with automation for departmental cleanup of storage.
- Serve as a Subject Matter Expert (SME) for multi-state data, delivering actionable insights and strategic guidance that drive informed business decisions.
- Write and Utilize SQL queries to validate and monitor internal operations, ensuring optimal performance of data systems.
- Collaborate cross-departmentally to troubleshoot and resolve issues related to data flow, accuracy, and reporting.
Front Desk Executive
Psychiatric Care Solutions
09.2019 - 01.2022
- Manage front desk operations, greeting and assisting visitors and patients to provide a welcoming and professional environment.
- Verify and accurately enter patient information into Electronic Health Records (EHR) system, ensuring data accuracy and compliance.
- Process payments, including insurance copays and fees, with attention to detail and accuracy.
- Maintain organized and up-to-date digital records by scanning completed paperwork into EHR system for both patients and doctors.
Sales Associate
Bob Howard Toyota
03.2016 - 01.2017
- Developed in-depth understanding of each vehicle’s features and benefits to provide customers with comprehensive and tailored product presentations.
- Built strong relationships with customers, ensuring a positive and seamless buying experience by addressing concerns and offering personalized guidance.
- Proactively engaged with customers to establish rapport and foster lasting relationships, contributing to repeat business and customer loyalty.
- Boosted sales by providing expert recommendations and offering additional products and services aligned with customer needs.
- Utilized inventory management software to accurately track and manage vehicle stock, ensuring product availability and operational efficiency.
Customer Representative
MACH SPEED TECHNOLOGIES
01.2014 - 02.2016
- Delivered exceptional customer support to both internal and external clients, addressing inquiries and resolving issues efficiently.
- Maintained high levels of customer satisfaction by implementing proactive, forward-thinking strategies tailored to individual customer needs.
- Conducted quality assurance checks to assess data accuracy and validate outcomes, ensuring reliable results for customers.
- Assisted high volumes of customers daily, maintaining positive and professional attitude to foster high-quality customer experience.
- Utilized company’s troubleshooting resolution tree to diagnose and resolve technical problems, delivering effective solutions in timely manner.
Education
Computer And Information Sciences
East Central University
Ada, OK12-2025
Associate of Science - Computer Science And Programming
Oklahoma Community College
Oklahoma City01-2023
Licenses - Radio And Television Broadcasting
American Broadcasting School
Del City, OK11-2014
High School Diploma -
Ada High School
Ada Oklahoma2013
Skills
- Visual data representation
- Data filtering
- Data formatting
- Structured query language (SQL)
- Database maintenance
- Query tools
- MS Excel
- Python programming
- Data analysis
- ETL processes
- Tableau
- Script writing
Timeline
Data Analyst
LEXISNEXIS
01.2022 - Current
Front Desk Executive
Psychiatric Care Solutions
09.2019 - 01.2022
Sales Associate
Bob Howard Toyota
03.2016 - 01.2017
Customer Representative
MACH SPEED TECHNOLOGIES
01.2014 - 02.2016
Associate of Science - Computer Science And Programming
Oklahoma Community College
Licenses - Radio And Television Broadcasting
American Broadcasting School
High School Diploma -
Ada High School
Computer And Information Sciences
East Central University