Colin Monteleone
Summary
Results-driven professional with a strong work ethic and unwavering dedication. Known for consistently exceeding expectations and delivering exceptional results through relentless effort and commitment. Proven track record of loyalty and reliability, with a focus on contributing positively to team goals and organizational success. Committed to continuous improvement and maintaining high standards in all tasks and projects.
Overview
5
5
years of professional experience
Work History
Player Services Representative
Mizner Country Club
10.2022 - Current
- Coordinated closely with other departments such as food and beverage services to ensure seamless guest experiences from start-to-finish during their visit.
- Scheduling for outside operations
- Maintained strong customer service in high pressure situations
- Ensured player satisfaction by addressing concerns and resolving issues in a timely manner.
- Exhibited high energy and professionalism when dealing with members, guests and staff.
- Contributed to staff training efforts through knowledge sharing on best practices in customer service and company policies.
Golf Pro Shop Assistant (Internship)
Mizner Country Club
02.2024 - 05.2024
- Monitored inventory levels regularly to identify slow-moving items
- Enhanced customer satisfaction by providing exceptional service and product knowledge to golf shop customers
- Managed club rental sets, ensuring availability of quality equipment for visiting golfers.
- Assisted customers with equipment selection, ensuring appropriate fit and functionality for their individual needs.
- Handled member inquiries professionally, resolving issues promptly to maintain high satisfaction levels among the membership.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
Painting Contractor
Route 23 Auto Mall
05.2021 - 01.2022
- Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
- Delivered accurate estimates for labor, materials, and timeframes that consistently aligned with project requirements and budgets.
- Kept accurate records of paint supplies and other materials.
- Calculated amount of paint and other materials needed for each job accurately.
- Managed project timelines effectively to ensure timely completion without compromising quality.
- Calculated accurate amounts of materials and estimated time for planned jobs.
Inventory Analyst
Route 23 Auto Mall
06.2019 - 08.2020
- Ensured accurate documentation of all inventory transactions
- Maintained accurate, up-to-date documentation of supply chain processes for reliable reference.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Sorted and delivered materials to different work areas and staff.
- Processed paperwork to expedite handling of shipped and received goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Education
Bachelor of Science - Finance
Lynn University
Boca Raton, FL05.2024
Skills
- Attention to Detail
- Organizational Skills
- Customer service
- Adaptability and Flexibility
- Active Listening
- Effective Communication
Timeline
Golf Pro Shop Assistant (Internship)
Mizner Country Club
02.2024 - 05.2024
Player Services Representative
Mizner Country Club
10.2022 - Current
Painting Contractor
Route 23 Auto Mall
05.2021 - 01.2022
Inventory Analyst
Route 23 Auto Mall
06.2019 - 08.2020
Bachelor of Science - Finance
Lynn University
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