Colin Moore
Fleming Island,FL
Summary
Results-oriented and highly organized sales professional with a proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
10
10
years of professional experience
Work History
Strategic Account Executive
Transportation Insight
10.2022 - Current
- Exceeded 2023 annual sales quota by closing $525k in new logo business.
- Collaborated with cross-functional teams to deliver comprehensive client proposals and win new business.
- Cultivated a deep understanding of client industries, becoming a deep understanding of client industries, becoming a trusted advisor on market trends and best practices.
- Leveraged CRM systems to efficiently manage account information, streamline processes, and track progress towards strategic goals.
- Maintained comprehensive industry knowledge and studied consumer behavior to identify and present innovative solutions.
- Delivered impactful presentations, showcasing product value propositions and compelling clients to take action.
- Organized regular client touchpoints, maintaining open lines of communication for feedback and updates.
- Increased profitability and lifetime customer value by coordinating solution strategy, implementation and post-sales service experience.
Senior Manager of International Sales
DHL Express
08.2017 - 09.2022
- Accelerated revenue growth in North Florida territory by 39.5% YOY and sold $371k in new customer revenue in 2021.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Demonstrated exceptional adaptability in navigating complex situations in the rapidly changing international parcel environment.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Telesales Account Executive
DHL Express
05.2016 - 08.2017
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Illustrated premier organization and time management while managing a portfolio of over 200 clients.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Exceeded sales targets consistently by identifying new business opportunities and creating tailored solutions for clients, averaged 40% annual revenue growth.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
Assistant Manager
Dollar General
05.2014 - 10.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Exceeded growth projections by 20% through enhanced merchandising and improved customer satisfaction.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Planned schedules and delegated assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Frito-Lay Sales Intern
PepsiCo
06.2015 - 08.2015
- Independently demonstrated hands on selling to drive growth in 10+ stores within urban markets of Macon, GA
- Sold 38 new solutions within 6 weeks, resulting in $24,000+ annualized revenue
- Utilized company applications to monitor sales volume, promotions, and percent to plan.
- Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
- Utilized exceptional time management skills to prioritize tasks, consistently meeting deadlines under pressure.
Education
Master of Business Administration (M.B.A) - Human Resource Management
University of Phoenix
Phoenix, AZ12.2018
Bachelor of Science - Professional Sales
Florida State University
Tallahassee, FL05.2016
Bachelor of Science - Human Resource Management
Florida State University
Tallahassee, FL05.2016
Skills
- Deal Closing
- Customer Satisfaction
- Value-based selling
- Sales Presentations
- Data-driven decision-making
- Adaptive Learning
- Client Engagement
- Pipeline Management
- CRM proficiency
- Cold-calling
Timeline
Strategic Account Executive
Transportation Insight
10.2022 - Current
Senior Manager of International Sales
DHL Express
08.2017 - 09.2022
Telesales Account Executive
DHL Express
05.2016 - 08.2017
Frito-Lay Sales Intern
PepsiCo
06.2015 - 08.2015
Assistant Manager
Dollar General
05.2014 - 10.2015
Master of Business Administration (M.B.A) - Human Resource Management
University of Phoenix
Bachelor of Science - Professional Sales
Florida State University
Bachelor of Science - Human Resource Management
Florida State University
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