Colin Moore
General Manager
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
20
20
years of professional experience
2012
2012
years of post-secondary education
Work History
General Manager
Broughton Pharmaceuticals
11.2022 - 06.2025
- Spearheaded company operations and growth strategy for a national secondary pharmaceutical wholesaler.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Established a no-markup, subscription-based procurement model, saving hospitals over $100K annually, per network.
- Oversaw all procurement, compliance, and relationship management across 50+ vendors and 40+ states.
- Led contract optimization and rebate tracking services, and partnered with executives to guide strategic sourcing.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Assistant Store Manager
HomeGoods (TJX Companies)
03.2021 - 11.2022
- Managed daily operations for a high-volume retail store, including inventory, visual merchandising, staffing, and cash operations.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Developed and delivered training programs to boost team performance.
- Successfully improved customer experience scores through effective floor leadership and service quality oversight.
Division Labor Analyst & Department Manager
Wegmans Food Markets
10.2005 - 02.2021
- Managed teams across multiple departments and eventually led over 400 employees as a department manager, and oversaw a critical aspect of the company as a Division Labor Analyst.
- Forecasted labor budgets, created staffing models, and implemented scheduling systems to reduce overtime, and maximize productivity across regional stores.
- Consistently achieved top rankings in shrink control, audit compliance, and customer satisfaction.
- Designed and rolled out tools that improved scheduling accuracy and reduced payroll waste by double digits.
- Mentored department managers, and played a key role in performance development planning.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Optimized operational efficiency by redesigning workflow processes.
Education
B.S. - Business Administration
SUNY Geneseo
Geneseo, NYBusiness Foundations - undefined
Finger Lakes Community College
Canandaigua, NYSkills
Operational efficiency management
Effective team leadership
Project management
Strategic business development
Effective schedule coordination
Organizational strategy development
Contract negotiations
P&L management
Data analysis proficiency
Supply chain management
Competitive analysis
Human resources management
Accomplishments
- Leadership- led cross-functional teams spanning sales, retail, product sourcing, accounting, and market intelligence with as many as 400+ direct reports.
- Staffing - Built and maintained structured hiring systems across multiple companies, streamlining onboarding and reducing new hire turnover.
- Project Management- Led Wegmans “Check Out Hunger” campaign to raise $141,000 in a single year—breaking the company’s all-time record of $74,000 through strategic delegation, daily coaching, and morale-building.
- Business Development- Launched a shortage drug reporting and procurement platform at Broughton Pharmaceuticals, helping hospital networks avoid over $100,000 annually in excess spend.
- Sales- Managed multimillion-dollar purchasing and sales pipelines in the pharmaceutical shortage market, building long-term relationships with hospital networks and wholesalers.
- Operations Management- Owned P&L responsibilities and strategic execution across departments, balancing budget controls, vendor management, and service delivery.
- Process Improvement- Created SOPs for drug sourcing, shortage tracking, and customer communication to streamline backend operations and improve client experience.
- Hiring- Reduced time-to-fill for open roles by 30% through proactive talent pipelines and simplified application screening processes.
- Efficiency- Reduced drug sourcing cycle time from 72 hours to under 24 by implementing centralized intake systems for shortage drug requests.
Timeline
General Manager
Broughton Pharmaceuticals
11.2022 - 06.2025
Assistant Store Manager
HomeGoods (TJX Companies)
03.2021 - 11.2022
Division Labor Analyst & Department Manager
Wegmans Food Markets
10.2005 - 02.2021
Business Foundations - undefined
Finger Lakes Community College
B.S. - Business Administration
SUNY Geneseo