Colin Morton
Hollywood,FL
Summary
Service-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
14
14
years of professional experience
Work History
General Manager Operations
Centro Wynwood
12.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager Hotel Bar
Hilton Diplomat Beach Resort
11.2019 - 12.2021
- Group Business, Banquet Buyouts, 1,000 rooms.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Monkitail Assistant General Manager
Schulson Collective/Hilton
06.2017 - 11.2019
- High Volume, Fine Dining, Best New Restaurant 2017, 4.7 OpenTable, Union property
- 1,000 Room property.
- Managed budget implementations, employee reviews, training, and schedules.
Opening Specialist/Training Manager
Harrah's Casino/Ceaser's Entertainment
05.2016 - 12.2016
- Conducted orientation sessions and organized on-the-job training for new hires.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Enhanced customer satisfaction by ensuring a welcoming atmosphere and addressing concerns promptly.
Assistant General Manager
Cafe Martorano Hardrock
11.2013 - 05.2016
- Scratch Italian, #1 Meatball in the country, Everything Made to order
- high profile clientele
- Mentored and motivated team members to achieve challenging business goals.
Beverage Manager
Passion Nightclub/Morton Hospitality
01.2010 - 02.2014
- Bottle Service, Revenue Management, Marketing
- Streamlined inventory management for optimal efficiency and cost savings.
- Boosted customer satisfaction by implementing innovative beverage menu options and ensuring quality service.
Education
Merrimack College/ Florida Atlantic University
North Andover, Boca Raton, MA, FLHospitality & Tourism Management Certification -
Florida Atlantic University
Boca Raton, FLSkills
- P&L Management
- Advertising and Marketing
- Financial Administration
- Customer Relationship Management
- Business Development
- Managed Multiple Union Properties
- 1,000 Room / Big box Hotels & Casinos
Refrences
- Megan Vandenbosch, Diplomat Beach Resort, (954)-806-8048
- Peter Lopez, Seminole Hard Rock, (754)-423-2315
Timeline
General Manager Operations
Centro Wynwood
12.2021 - Current
General Manager Hotel Bar
Hilton Diplomat Beach Resort
11.2019 - 12.2021
Monkitail Assistant General Manager
Schulson Collective/Hilton
06.2017 - 11.2019
Opening Specialist/Training Manager
Harrah's Casino/Ceaser's Entertainment
05.2016 - 12.2016
Assistant General Manager
Cafe Martorano Hardrock
11.2013 - 05.2016
Beverage Manager
Passion Nightclub/Morton Hospitality
01.2010 - 02.2014
Merrimack College/ Florida Atlantic University
Hospitality & Tourism Management Certification -
Florida Atlantic University
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