Colin Murphy
Quincy,MA
Summary
Versatile Senior Manager specializing in Sales Operations and Supply Chain Management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
8
8
years of professional experience
Work History
Sr. Manager Sales Operations
Hey Dude
03.2023 - Current
- Optimize operational processes, driving sales performance, and ensuring seamless coordination between Hey Dude and our strategic partners.
- Successfully stood up this brand-new function within Hey Dudes Wholesale org.
- Lead migration from internal ERP system to SAP representing the entire North American sales org.
- Maintain accurate pricing, customer discounts and defective allowances to minimize delivery blocks on customer orders to the tune of 99%.
- Built samples process from the ground up to ensure our sales team is equipped with the tools they need to generate sales.
- Helped build and enhance customer ordering portal (B2B).
- Built successful Hard Launch Program for licensed/collaborative with select retailers.
- Improved the customer onboarding experience and cut average turnaround time to get new customers up and running by more than half.
- Despite the footwear market being flat from Q1 2023 to Q1 2024, helped drive 12% growth and YOY and 17% growth in Q2 YOY.
- Created and updated upwards of 50 SOP’s as the business evolves.
Sr. Manager Product Supply
Reebok
09.2022 - 12.2023
- Ensure that 10,000 products annually are purchased and manufactured on time to meet the needs of Reebok customers and consumers.
- Lead testing and integration efforts to adopt new purchasing software and 3PL services.
- Create visibility to US projected availability and inventory performance; highlight and action risks and opportunities.
- Collaborate closely with Business Unit and Demand Planning Management to develop inventory/purchasing plans to best support sales strategies and inventory targets.
- Work closely with brand marketing and finance teams to maintain supply within Open to Buy budgets.
- Maintain integrity of the Supply Plan/Production forecast for your respective Business Units and regularly update management with exceptions to the plan.
- Lead regular Demand / Supply Consensus and Availability meetings for all Business Units, in partnership with Demand Planning.
- Ensure in-depth understanding of the strategies and sales targets of the Business Units and guide the team to successfully support key product launches and strategic initiatives.
- Monitor right products are purchased at right time in right quantity in alignment with Global Product Supply; Identify critical supply chain constraints and determine actions to overcome supply problems of critical products.
- Monitor Marketing Buying Volumes per season together with Demand Planning and highlight risks and opportunities to Global Product Supply.
Sr. Partner Success Manager
Zillow
03.2022 - 09.2022
- Created and managed portfolio of programs and projects to improve the way Zillow recruits, trains, compensates and develops their agents.
- Crafted compelling, written proposals for strategic initiatives to improve our service, grow revenue and profit and make Zillow the preferred employer and partner in real estate.
- Developed processes and rolled out materials agents and managers need to understand new programs and deliver results.
- Expand and own new enablement strategies and programs to make partners successful throughout their lifetime in the Zillow Premier Agent program – onboarding, continued performance management, program disengagement etc.
Partner Program Manager
Reebok
12.2019 - 03.2022
- Lead the definition, operations, and strategy for the vendor direct business on retail partners sites.
- Formulated strategies and drove adoption of scalable technology solutions to enable fast, efficient, and reliable fulfillment operations.
- Owned the end-to-end onboarding process of wholesale retail partners.
- Increased Net Sales on average over 330% YOY and Gross Margin 2% YOY.
- Evaluated constraints in existing processes that inhibited the opportunity to meet Reebok’s growth targets.
- Awarded 2020 “Rookie of The Year” award for exceeding expectations and driving substantial growth to the Wholesale Sales Department.
Senior Performance Manager
Agero
09.2016 - 05.2019
- Accountable for supervising and assisting team of Performance Managers in budgeting, forecasting, negotiating, and data analyzation strategies.
- Regularly collaborate with internal partners to comprehend and prioritize needs to translate strategic business concerns into successful projects.
- Build and direct high performing cross-functional teams and networks to exceed company expectations.
- Consistently complete quantitative and qualitative research to identify vendor and client needs.
- Managed a team that consistently exceeded performance metrics and slashed costs by 8% despite several economic challenges.
- Praised for building and implementing a Vendor Performance portal to provide transparency to our suppliers while also integrating 3rdparty software to streamline business with suppliers.
- Known for exceptional ability to establish and maintain critical relationships with vendors. Recognized for strengthening working relationships using effective communication methods.
Education
CPSM - Supply Chain Management
Northeastern University
Boston, MA12.2020
Bachelor of Science in Management & Economics -
Salve Regina University
Newport, Rhode Island05.2007
Skills
- Power BI
- Tableau
- SQL
- NetSuite
- CommerceHub
- DSCO
- MicroStrategy
- SAP
- Ariba
- ChannelAdvisor
- SearchSpring
- SalesForce
- HubSpot
- Workday
- Highspot
- Gong
- Miro
- Smartsheet
- QuickBooks
- Microsoft Office Suite
- Sales Operations
- Vendor Management
- Project Management
- Program Management
- Product Management
- Purchasing Management
- Relationship Management
- Success Management
- Procurement Management
- Operations Management
- Demand Planning
- Forecasting
- Inventory Management
- Strategic Sourcing
- Contract Negotiation
- Strategic Planning
- Cross-Functional Collaboration
- Data Analytics
- Organizational improvement
- Partnership Development
- Process Improvement
- Problem-Solving
- Project Planning
Professional Development
Supply Chain Management Certification Program – Specialization in Procurement & Supply Chains, Northeastern University D’Amore-McKim School of Business, Boston, Massachusetts, MA, 2020
Timeline
Sr. Manager Sales Operations
Hey Dude
03.2023 - Current
Sr. Manager Product Supply
Reebok
09.2022 - 12.2023
Sr. Partner Success Manager
Zillow
03.2022 - 09.2022
Partner Program Manager
Reebok
12.2019 - 03.2022
Senior Performance Manager
Agero
09.2016 - 05.2019
CPSM - Supply Chain Management
Northeastern University
Bachelor of Science in Management & Economics -
Salve Regina University
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