Colin Quinlan
Business Manager (F&I)
Longwood,FL
Summary
Finance Manager with extensive experience at Priority Motor Group, specializing in compliance management and negotiation. Demonstrated expertise in digital contracting, achieving competitive loan rates and improving customer satisfaction. Consultative selling approach resulted in increased warranty product penetration, enhancing profitability and building lasting client relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Finance Manager
Priority Motor Group
Salisbury, MA
07.2023 - 12.2025
- Managed customer financing options to enhance vehicle purchasing experience.
- Coordinated paperwork for customer retail and lease contracts efficiently with an emphasis on accuracy and compliance
- Advised customers on extended warranties, gap insurance, and credit life insurance.
- Developed relationships with financial institutions to secure competitive loan rates.
- Conducted credit checks and evaluated customer financial qualifications accurately and found the best terms for the clients and dealership
- Streamlined the processing of finance applications to improve workflow efficiency with digital contracting and knowledge of position specific software and apps
- Strong aftersell approach with high penetration percentages of VSCs and other warranty products
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
- Performed data entry tasks into dealer management software programs such as Reynolds and Reynolds or CDK Global DMS systems.
Sales Consultant
Priority Motor Group Inc
Salisbury, MA
07.2017 - 07.2023
- Sales consultant of new and pre-owned automobiles
- Assisted customers in selecting vehicles based on needs and preferences.
- Provided detailed information about vehicle features and financing options.
- Conducted vehicle demonstrations and test drives for potential buyers.
- Managed customer inquiries through phone calls and in-person visits.
- Collaborated with finance team to process loan applications efficiently.
- Maintained up-to-date knowledge of inventory and market trends.
- Built relationships with customers to encourage repeat business and referrals.
- Participated in sales training sessions to enhance product knowledge and techniques.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Maintained customer satisfaction by providing prompt, reliable service.
- Performed data entry tasks into dealer management software programs such as Reynolds and Reynolds or CDK Global DMS systems.
- Analyzed market trends to determine competitive pricing strategies for vehicles on the lot.
- Followed up with customers to build long-term relationships and successful referrals.
Sales Consultant
PRIDE MOTOR GROUP
Lynn, MA
02.2016 - 06.2017
- Sales consultant of new and pre-owned vehicles
- Assisted customers in selecting vehicles based on needs and preferences.
- Provided detailed information about vehicle features and financing options.
- Conducted vehicle demonstrations and test drives for potential buyers.
- Managed customer inquiries through phone calls and in-person visits.
- Collaborated with finance team to process loan applications efficiently.
- Maintained up-to-date knowledge of inventory and market trends.
- Built relationships with customers to encourage repeat business and referrals.
- Participated in sales training sessions to enhance product knowledge and techniques.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Provided follow-up customer service after a car sale was completed.
- Advised customers on financing options and warranties available for their purchase.
- Performed data entry tasks into dealer management software programs such as Reynolds and Reynolds or CDK Global DMS systems.
Education
High school diploma - Business
Bunker Hill Community College
Boston, MA05.2006
Skills
- Compliance management
- Deal structuring
- Digital contracting
- Profit maximization
- Adaptability
- Customer service
- Problem solving
- Effective communication
- Persuasive negotiation
- Customer satisfaction
- Analytical skills
- Organizational skills
- Self motivation
- Professionalism
- Staff management
- Loan application completion
- CDK and Dealertrack proficiency
- Spanish and Portuguese translation
- Interpretation skills
- Closing expertise
- Accounting experience
- Consultative selling skills
- Credit evaluation abilities
- Phone communication skills
- Upselling techniques
- Out-of-state contracts expertise
- Client relationship development skills
- Productivity software proficiency
- Product demos expertise
- Team development skills
- Regulatory compliance knowledge
Certification
- Driver's License
- Spanish interpreter
Languages
- English
- Portuguese, Fluent
- Spanish, Expert
Personal Information
Authorized To Work: US
Timeline
Finance Manager
Priority Motor Group
07.2023 - 12.2025
Sales Consultant
Priority Motor Group Inc
07.2017 - 07.2023
Sales Consultant
PRIDE MOTOR GROUP
02.2016 - 06.2017
High school diploma - Business
Bunker Hill Community College