Experienced Sales Operations Specialist dedicated to enhancing sales processes through strategic management of reports, analysis of performance metrics, implementation of tools, and provision of essential resources for the sales team. Holds a Bachelor's degree in Business Management and is actively pursuing an MBA to further strengthen skills as a professional and a leader. Passionate about driving revenue growth and optimizing operational efficiency to achieve organizational success.
● Member of a team that has successfully migrated and integrated 3 Salesforce systems and processes of acquired companies into our workflows
● Participate in team projects that deliver successful workflow solutions, demonstrating time management and teamwork skills
● Develop custom objects, fields, page layouts, and processes to customize the Salesforce environment to meet sales organization needs
● Manage Salesforce performance, data quality, and optimization driving peak efficiency and scalability
● Design and implement training and documentation for several hundred users, resulting in improved adoption and usage of Salesforce and other 3rd party tools.
● Create reporting and dashboards for sales managers and their teams to track revenue, margin, win frequency, and other performance-related goals
● Developed and targeted lists of thousands of prospects and successfully converted above-goal rates to paying customer conversions
● Generated new business leads through cold calling, emailing, and networking
Exceeded annual sales target by 13% in one year, generating over $1 Million in new revenue for the company