Customer-focused retail professional with strong product knowledge, lacrosse stringing expertise, and operational efficiency. Known for tailored recommendations, dependable solo-shift support, and smooth store operations.
Overview
5
5
years of professional experience
Work History
Lacrosse Stringing Specialist & Retail Associate
Lacrosse Unlimited
Rochester, NY
06.2026 - Current
Advised customers on lacrosse equipment and position-specific stringing setups.
Delivered knowledgeable customer service and product recommendations to support sales.
Independently managed store operations, including opening, closing, and solo shifts.
Ferry Crew Member
Doolin Ferry Company
Doolin, Ireland
05.2025 - 07.2025
Assisted passenger boarding and disembarkation while providing travel information and customer service.
Delivered passenger safety briefings and supported emergency preparedness.
Assisted crew with docking, mooring, and departure procedures to ensure safe operations.
Maintained vessel cleanliness and coordinated with crew to support efficient ferry operations.
Retail Store Associate & Stringing Specialist
Precision Lacrosse
Latham, NY
03.2022 - 05.2024
Advised customers on lacrosse equipment and position-specific stringing options.
Specialized in men's lacrosse stick stringing, customizing pockets to meet player needs.
Managed store opening, closing, sales, and daily operations, including independent solo shifts.
Education
Bachelor of Arts - Marketing, Business Management
St. John Fisher University
Rochester, NY
05-2028
High School Diploma -
Saratoga Springs High School
Saratoga Springs, NY
06-2024
Skills
Customer service
Social media marketing
Inventory management
Customer relationship management
Vendor relations
Coaching and mentoring
Affiliations
Mens Lacrosse - St. John Fisher University, 2024-Present
Volunteer Assistant Coach - Saratoga Springs Boys Lacrosse, 2025