COLIN SAUNDERS
New Port Richey,Florida
Summary
Pragmatic aviation professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations and safety. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated teams as well as individuals.
Overview
31
31
years of professional experience
Work History
Chief Executive Officer
Global Aviation Services USA, Inc.
08.2020 - Current
- 1100 employees servicing over 40 airline and airport partners in the U.S and Canada.
- Improved profitability 34% year over year by driving efficiency and cost savings programs.
- Safety results improved 43% after implementing new safety programs and a focus on safety metrics.
- IATA ISAGO Certification in process for corporate and airport locations in North America.
- Negotiated airport and airline bids, leasehold agreements, and vendor contracts.
- Managed financial, operational and human resources to optimize business performance.
- Lead the company through the pandemic, remaining a financially viable entity by leading the team to be nimble, innovative, and fiscally responsible.
- Established foundational processes for business operations.
Chief Operations Officer
Global Aviation Services USA, Inc.
07.2018 - 08.2020
- Oversaw all operational and financial aspects of the company in the U.S and Canada.
- Improved profitability 17% through continuous improvement initiatives.
- Implemented a new HR system in the U.S., improving benefit costs and employee experience throughout the system.
- Opened 3 new airport locations in 2019 providing ramp and passenger services to our airline partners.
- Developed and Managed $50M annual operating budget.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Improved performance and safety metrics by 33% year over year.
Operations Executive / Production Controller
TARGET CORPORATION
07.2007 - 07.2018
- Responsible for staffing 400 employees and production planning of distribution center that ships 31 million cartons annually.
- Spearheaded Continuous Improvement initiative as a building leader.
- Increased productivity by 18% while simultaneously reducing head count by 10% in the last year.
- Lead flexible staffing initiative resulting in productive blend of Seasonal and Temp workers.
- Improved safety 36% year over year through process improvements by utilizing data analytics.
- Develop peers and direct reports through coaching and developmental discussions.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
Owner / Operator
Entrepreneur
05.2003 - 06.2007
- Increased revenues 40% year over year through effective marketing and expanded business divisions.
- Determined staffing requirements and interviewed, hired, and trained new employees.
- Managed 45 employees and 4 Supervisors over 2 locations.
- Managed day-to-day business operations.
General Manager
AMR SERVICES, AMERICAN AIRLINES
10.1992 - 01.2003
- Managed airport operations in Denver (DEN), San Jose (SJC), Salt Lake City (SLC), Toronto (YYZ), Newark (EWR), and Providence (PVD).
- Managed all aspects of customer service and field airport operations.
- Managed a team of 20 Supervisors and 2 Assistant Managers, as well as over 400 hourly workers.
- Doubled revenues over the course of 3 years.
- Improved profitability from negative profits to one of the three top locations in the company.
- Full budget and P&L responsibility of approximately $20 Million.
- Maintained strict adherence to all Federal, State and Local regulation.
- Created and maintained an outstanding team environment.
- Negotiated labor contracts on behalf of the company.
Education
BACHELOR OF SCIENCE - Aviation Management
Purdue University
West Lafayette, INSkills
- Process Improvement Specialist
- Budgeting and Cost Control
- Strategic Planning
- Change Management Leader
- Training and Development Leader
- Budget and P&L Management
- Regulatory Compliance
- Customer Service Expert
Timeline
Chief Executive Officer
Global Aviation Services USA, Inc.
08.2020 - Current
Chief Operations Officer
Global Aviation Services USA, Inc.
07.2018 - 08.2020
Operations Executive / Production Controller
TARGET CORPORATION
07.2007 - 07.2018
Owner / Operator
Entrepreneur
05.2003 - 06.2007
General Manager
AMR SERVICES, AMERICAN AIRLINES
10.1992 - 01.2003
BACHELOR OF SCIENCE - Aviation Management
Purdue University
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