Colin Scheuneman
Palmetto,FL
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Cameron Mitchell Restaurant Group
06.2022 - Current
- Elevated level of service
- Used communication and problem-solving skills to resolve guest complaints and promote long-term loyalty.
- Stayed up-to-date on menu changes to help guests make food choices.
- Cultivated warm relationships with regular guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Independent Distributor
Peppridge Farm
03.2019 - 10.2022
- Owner-operated a territory where I ordered, delivered, and sold Peppridge Farm products to large format grocery stores.
- Increased sales revenue by consistently following up with leads and cultivating long-term relationships.
- Negotiated favorable payment terms with suppliers to improve cash flow management and overall financial stability of the business.
- Maintained accurate records of all transactions, ensuring compliance with company policies and relevant regulations.
- Managed inventory effectively to maintain optimal stock levels and minimize storage costs.
Account Manager
Coca Cola Refreshments
03.2017 - 02.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
High School Diploma -
Thomas Worthington High School
Worthington, OH06-2015
Skills
- Successful under minimal supervision
- Performance improvement
- Team member support
- Sales techniques
- Multitasking and organization
- Exceptional customer service
Certification
Wine 101
Distillation
CIA Food & Wine Pairing
Sophisticated Service & Selling
Timeline
Server
Cameron Mitchell Restaurant Group
06.2022 - Current
Independent Distributor
Peppridge Farm
03.2019 - 10.2022
Account Manager
Coca Cola Refreshments
03.2017 - 02.2019
High School Diploma -
Thomas Worthington High School
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