Colin Schreck
Bonita Springs,FL
Summary
Service-oriented professional focused on delivering exceptional customer experiences with interpersonal and communication skills. Very strong work ethic and highly motivated to quickly master new skills. Committed to meeting and exceeding company needs by adapting to new situations and challenges. Skilled in building customer relationships, on time scheduling and improving customers satisfaction. Broad experience including office management, accounting, account receivable, dispatching, database management, vendor negotiations and contract management. Thrives working in fast paced environments and under pressure without sacrificing work quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Aldi Foods
Naples, FL
11.2024 - Current
- Reviewed inventory and sales records to prepare reports for district management and budget departments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
General Manager
Collier Brewing Company
Naples, FL
09.2018 - Current
- Supervise employee recruitment, onboarding, scheduling, and performance assessments.
- Maintained superior guest relations to drive customer loyalty.
- Conduct start-up, shutdown, and shift handover procedures to uphold daily operational protocols.
- Maximized positive customer experiences by recognizing and fulfilling guest requirements.
- Address employee conflicts and resolve issues.
- Proactively manage supply orders to keep inventory adequately stocked.
- Manage and process weekly payroll for all employees.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Territory Sales Manager
Stellar Craft Beer
Naples, FL
03.2021 - 06.2024
- Developed strong customer networks to drive product distribution.
- Communicate detailed knowledge of products, promotions, and pricing to customers.
- Supervised a team of sales representatives within the assigned territory.
- Managed and organized accurate product distribution to meet customer timelines.
- Built and maintained customer connections fostering long-term loyalty.
- Conducted cold calls to offer services to potential customers.
- Resolved customer complaints regarding sales and service.
- Identified and capitalized on market opportunities, consistently maintaining greater than growth.
- Created and managed relationships with customers in the region.
Assistant Sales Manager
The Great Escape
Loves Park, IL
03.2015 - 06.2018
- Assisted customers with product selection, sizing and styling.
- Delivered precise details about products, pricing, and services.
- Executed accurate and on-time distribution of products to clients.
- Provided after-sales support to customers, resolving issues and maintaining customer loyalty.
- Upsold additional items based on customer interests and needs.
- Developed trust and rapport with customers to ensure ongoing loyalty.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained contact with prospective customers to drive expansion.
Warehouse Associate
The Great Escape
Loves Park, IL
06.2014 - 03.2015
- Processed incoming and outgoing shipments, confirming item accuracy according to purchase orders.
- Safely handled and managed hazardous materials according to guidelines.
- Maintained accurate inventory records through manual and computerized systems.
- Loaded and unloaded materials from trucks using forklifts.
- Maintained a safe work environment by adhering to safety protocols and guidelines.
Education
Associate of Arts -
Rock Valley College
Rockford, IL12-2015
Skills
- Sales Expertise
- Client Account Management
- Customer Relationship Building
- Time Management
- Team Management
- Supply chain management
- Customer Service
- Positive and Professional
- Proficient in Microsoft Word, Excel, Powerpoint, Google Drive, Adobe Illustrator, and Adobe Photoshop
Certification
- Forklift Certified
- Safe Serve Certified
References
References available upon request.
Timeline
Assistant Store Manager
Aldi Foods
11.2024 - Current
Territory Sales Manager
Stellar Craft Beer
03.2021 - 06.2024
General Manager
Collier Brewing Company
09.2018 - Current
Assistant Sales Manager
The Great Escape
03.2015 - 06.2018
Warehouse Associate
The Great Escape
06.2014 - 03.2015
Associate of Arts -
Rock Valley College
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